Site IT Technician: Infrastructure & End-User Expert

Covalent Lithium; City Of Kwinana; Remote; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible work arrangements

Competitive remuneration

Wellbeing program support

Job summary

Covalent Lithium is hiring a Site Technician at our Kwinana Refinery to deliver hands-on technology support for employees and contractors. You’ll manage Windows 11 and Microsoft 365 environments, corporate apps, and a range of end-user hardware across site buildings and refinery.

The role requires strong troubleshooting skills, collaboration with project teams, and ownership of tasks from start to finish in a fast-paced environment.

Qualifications

• Tertiary qualification in Information Technology or equivalent experience.
• 5+ years of relevant IT support experience.
• Experience with ITIL/ITSM processes is highly regarded.

Responsibilities

• Provide Level 1 and 2 technology support for end-users and contractors.
• Troubleshoot and resolve incidents across Windows, networking, and hardware.
• Assist with digital projects, installations and technology rollouts.
• Maintain clear technical documentation and knowledge base.
• Deliver services in line with SLAs and company policies.

Skills

Troubleshooting

Customer focus

Documentation

Vendor coordination

Education

Bachelor/Advanced Diploma in IT or equivalent

Tools

Windows 11

Microsoft 365

Azure

Intune

SharePoint/OneDrive

Job description

Covalent Lithium is hiring a Site Technician at our Kwinana Refinery to deliver hands-on technology support for employees and contractors. You’ll manage Windows 11 and Microsoft 365 environments, corporate apps, and a range of end-user hardware across site buildings and refinery.

The role requires strong troubleshooting skills, collaboration with project teams, and ownership of tasks from start to finish in a fast-paced environment.