Site-Based Admin & Customer Support Lead

Workways; Sale; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging benefits up to 15900

Monthly ADO

Employee Assistance program

Discounted private health insurance

Lifestyle discounts

Learning and development opportunities

Supportive team environment

Job summary

Workways Australia is seeking an Administrator to deliver high-level administrative support for the Workforce Australia program from our Sale site. You will be the first point of contact for participants and stakeholders, handling inquiries and guiding customers to services with a professional, confidential approach.

The role requires strong interpersonal skills, attention to detail, and the ability to multi-task within a contractually compliant environment.

Qualifications

• High-level administrative support experience.
• Excellent customer service and presentational skills.
• Proficient in Windows and MS Office applications.

Responsibilities

• Provide reception and assist customers in accessing services.
• Deliver a full range of administrative and clerical support for site staff.
• Maintain timely diary management and arrange meetings/workshops.
• Refer customers to staff or external organisations.
• Support customers with digital services, job seeker profiles, and resumes.

Job description

Workways Australia is seeking an Administrator to deliver high-level administrative support for the Workforce Australia program from our Sale site. You will be the first point of contact for participants and stakeholders, handling inquiries and guiding customers to services with a professional, confidential approach.

The role requires strong interpersonal skills, attention to detail, and the ability to multi-task within a contractually compliant environment.