Impactful Case Manager & Site Administrator

MEEDAC; Kambalda West; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

MEEDAC is seeking an administrative and frontline support role within its Employment Support Unit in Western Australia. You will manage a caseload of participants with diverse needs, act as the first point of contact for staff and visitors, and assist with procurement, records, and program data.

You will uphold WHS and quality standards, work independently and as part of a team, and contribute to outreach initiatives and project delivery as required.

Qualifications

• Australian Police Clearance required and other checks as part of appointment.
• Compliance with MEEDAC policies including vaccination and safety requirements.
• Willingness to travel as required.
• Proficiency in Microsoft Office and internal database systems.
• Excellent time management and organisational abilities.
• Ability to work independently with sound judgment.
• Culturally competent, empathetic and professional.

Responsibilities

• Manage a caseload of participants with diverse needs and backgrounds.
• Act as first point of contact for participants, staff and visitors.
• Assist with purchasing, petty cash, mail, invoicing and other procurement processes.
• Maintain client records, program data and documentation in internal IT systems.
• Ensure service delivery adheres to contractual and policy requirements, including WHS and quality standards.

Skills

Time management

Organisational skills

Independent work

Cultural competence

Empathy

Professionalism

Tools

Microsoft Office

Internal database systems

Job description

MEEDAC is seeking an administrative and frontline support role within its Employment Support Unit in Western Australia. You will manage a caseload of participants with diverse needs, act as the first point of contact for staff and visitors, and assist with procurement, records, and program data.

You will uphold WHS and quality standards, work independently and as part of a team, and contribute to outreach initiatives and project delivery as required.