SIL House Manager, Mental health experience Highly Desirable

Western Care Support; Adelaide; Sur place; AUD 80 000 - 110 000; Plein temps

Résumé du poste

Western Care Support is seeking a House Manager to oversee multiple SIL homes in inner South-West Adelaide. The role focuses on day-to-day operations, financial oversight, and strategic direction of SIL services to support participants.

The candidate should have strong leadership, planning, and people-management skills, with a solid understanding of NDIS and patient-centred care. This is a full-time, on-site role aimed at delivering high-quality supports and continuous improvement across sites.

Qualifications

• Leadership experience in SIL or similar services
• Ability to coach and develop a team delivering quality outcomes
• Strong planning, time management, and problem-solving skills
• Ability to work autonomously and with others in a team
• Understanding of community services and supports
• Experience with behavioural management plans and medication administration
• NDIS framework knowledge essential

Responsabilités

• Oversee daily operations of Supported Independent Living Homes.
• Lead and model person-centred practices with participants, families and providers.
• Implement restrictive practices and manage medication administration.
• Conduct monthly site audits and risk assessments.
• Develop rosters, allocate staff and manage leave.
• Provide onboarding, training and supervision to staff.
• Facilitate monthly team meetings and gather participant feedback for improvement.
• Ensure compliance with policies, budget and safety procedures.

Connaissances

Leadership

Team coaching

Staff development

Time management

Problem solving

Planning

Autonomy

Collaboration

NDIS knowledge

Empathy

Description du poste

SIL House Manager, Mental health experience Highly Desirable

As our future House Manager, you will oversee the operations and management of multiple Supported Independent Living (SIL) Homes across inner South- West Adelaide. In this full-time role, you will be responsible for the day-to-day activities, financial management, and strategic direction of our SIL services. This role is essential in ensuring our commitment to serving the community effectively while providing dedicated support to our valued Participants.

Primary Responsibilities

• Oversee daily operations of our Supported Independent Living Homes.
• Lead and model effective person-cantered practices by working individually with participants, supporting their goals, engaging with families, and collaborating with local service providers.
• Implementations of Restrictive Practices
• Medication Management
• Monthly Site Audits
• Follow organisation Participant Risk Management Plan
• Complete participant risk assessment
• Follow the organisation work health & Safety Policers and Procedures
• Ensure the team provides high-quality support aligned with participant care plans and outcomes.
• Develop rosters, allocate staff according to participants’ needs, and manage planned leave.
• Provide onboarding, orientation, and training to new employees to support their growth and engagement.
• Conduct monthly team meetings and supervision to assess team performance.
• Conduct monthly Participants get togethers for feedback and Continuous Improvement
• Collaborate with staff, participants, families, and stakeholders to address and resolve concerns.
• Manage on-site support, review incidents, and address complaints.
• Ensure staff adherence to Western Care's Code of Conduct, policies, and procedures.
• Ensure staff have mandatory compliance documents completed and uploaded
• Robust Rostering schedule completed fortnightly
• Ensure monthly team meetings and supervisions are conducted and reported to the people and Quality Manager
• Conduct Monthly site inspections and prepare monthly report to the people and Quality Manager
• Work within budget Lines by the People and Quality Manager
• Work within calendar months to ensure smooth operations schedule are maintained
• Conduct monthly participant feedback for data collection implementation of continuous improvement register for all sites

Core Requirements

• Minimum of 2 years’ experience in Supported Independent Living (SIL) with a strong understanding of the NDIS.
• Proven ability to lead, coach, and develop a team to deliver quality outcomes.
• Skilled in planning, time management, problem-solving, and achieving quality outcomes.
• Ability to work autonomously and collaboratively in a team.
• Understanding of community services, networks, and supports.
• Experience with behavioural management plans, restrictive practices, high medical needs, manual handling, and medication administration.
• Empathy and a genuine passion for making a difference.
• Understanding of the NDIS Quality and Safeguarding framework.