Showroom Sales & Customer Experience Specialist

Aidacare Pty Ltd; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts on health equipment

Quarterly incentive scheme

Employee Assistance Program

Discounts for retail, insurance, gym

Comprehensive training program

Job summary

Aidacare Pty Ltd is seeking a Showroom Consultant to build strong customer relationships through face-to-face service in our showroom in Kedron, QLD. You will demonstrate product knowledge and equipment, driving sales while ensuring a positive customer experience.

Ideal candidates will have excellent communication skills, comfort with computer systems, and the ability to stay calm in a fast-paced setting. This full-time role reports to the Regional Retail Manager and offers training and benefits.

Qualifications

• Relevant customer service experience is preferred but not essential.
• Excellent verbal and written communication skills are essential.
• Adept at using computer systems to manage customer interactions and records.
• Ability to remain composed in a fast-paced environment and under pressure.
• Willingness to provide/obtain checks such as Police checks/NDIS Worker Screening.

Responsibilities

• Greet customers with a sales-focused approach and deliver excellent service.
• Resolve customer questions and concerns efficiently.
• Learn and stay up-to-date with products and services to enhance customer experience.
• Assist customers with accurate and timely order placement, tracking and processing.
• Maintain showroom inventory and presentation as required.

Skills

Customer service experience

Excellent communication

Computer systems navigation

Staying calm under pressure

Background checks willingness

Job description

Aidacare Pty Ltd is seeking a Showroom Consultant to build strong customer relationships through face-to-face service in our showroom in Kedron, QLD. You will demonstrate product knowledge and equipment, driving sales while ensuring a positive customer experience.

Ideal candidates will have excellent communication skills, comfort with computer systems, and the ability to stay calm in a fast-paced setting. This full-time role reports to the Regional Retail Manager and offers training and benefits.