Showroom Consultant

Aidacare; Sunshine Coast Regional; Sur place; AUD 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Quarterly incentive scheme

Employee Assistance Program

Retail/insurance gym discounts

Résumé du poste

Aidacare on the Sunshine Coast, Queensland, is seeking a Showroom Consultant to build strong customer relationships by demonstrating product knowledge and equipment. You will drive sales and ensure a positive experience for every visitor.

You will greet customers, answer questions, stay up-to-date with products, assist with orders, and maintain showroom presentation. This is a full-time role, Monday to Friday, reporting to the Branch Manager.

Qualifications

• Previous customer service or industry experience preferred, but not essential.
• Excellent verbal and written communication skills are essential.
• Adept at navigating computer systems to manage customer interactions and records.
• Ability to remain composed in a fast-paced work environment and under pressure.
• Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check).

Responsabilités

• Greet customers delivering excellent customer service with a sales-focused approach.
• Resolve customer questions and concerns in an efficient manner.
• Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience.
• Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business.
• Maintain showroom inventory and presentation as required.
• Employee discounts on Aidacare health equipment products and services.
• Quarterly incentive scheme
• Employee Assistance Program to support mental wellness
• Benefits package includes discounts for retail, insurance, gym and more
• Comprehensive training program to equip you with the necessary skills and knowledge

Connaissances

Customer service experience

Verbal communication

Written communication

Computer systems

Work under pressure

Outils

CRM systems

Description du poste

In thisrole, you will build strong customer relationships through face-to-face servicein our showroom by demonstrating product knowledge and equipment. Increasingsales and customer satisfaction by working with customers and ensuring apositive experience.

Role Title: Showroom Consultant

Location: Sunshine Coast branch, Queensland, Australia

Hours: Monday –Friday, Full Time Permanent

Reporting to: Branch Manager

Essential Skills & Qualifications

• Previous customer service orindustry experience preferred, but not essential
• Excellent verbal and writtencommunication skills are essential
• Adept at navigating computer systemsto manage customer interactions and records
• Ability to remain composed in a fast-paced work environment and under pressure
• Willingness to provide/obtainrelevant checks due to interaction with our clients (e.g.: Police checks/NDISWorker Screening check)

Duties & Responsibilities

• Greet customers delivering excellentcustomer service with a sales-focused approach
• Resolve customer questions andconcerns in an efficient manner
• Learn and stay up-to-date with ourproducts and services, and use this knowledge to enhance customer experience
• Assist customers with accurate andtimely order placement, tracking, and processing, to encourage repeat business
• Maintain showroom inventory andpresentation as required
• Employee discounts on Aidacarehealth equipment products and services
• Quarterly incentive scheme
• Employee Assistance Program tosupport mental wellness
• Benefits package includes discountsfor retail, insurance, gym and more
• Comprehensive training program toequip you with the necessary skills and knowledge

About the company

Aidacare isone of the leading players in the Healthcare Equipment Industry, we prideourselves on our commitment to excellence, innovation, and customersatisfaction. Aidacare has 1,300 staff and over 90 locations across all statesand territories in Australia.