Showroom Experience Specialist with Training & Discounts

Aidacare Pty Ltd; Warragul; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Employee discounts

Incentive scheme

EAP mental wellness

Benefits discounts

Comprehensive training

Job summary

Aidacare Pty Ltd in Warragul is seeking a Showroom Consultant to build strong customer relationships through face-to-face service, demonstrate product knowledge, and drive sales while ensuring a positive experience.

You will greet customers, handle inquiries, keep up to date with our product range, assist with orders and tracking, and help maintain showroom presentation in a busy healthcare equipment showroom.

Qualifications

• Previous customer service or industry experience preferred, but not essential
• Excellent verbal and written communication skills are essential
• Adept at navigating computer systems to manage customer interactions and records
• Ability to remain composed in a fast-paced work environment and under pressure
• Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)

Responsibilities

• Greet customers delivering excellent customer service with a sales-focused approach
• Resolve customer questions and concerns in an efficient manner
• Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience
• Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
• Maintain showroom inventory and presentation as required

Job description

Aidacare Pty Ltd in Warragul is seeking a Showroom Consultant to build strong customer relationships through face-to-face service, demonstrate product knowledge, and drive sales while ensuring a positive experience.

You will greet customers, handle inquiries, keep up to date with our product range, assist with orders and tracking, and help maintain showroom presentation in a busy healthcare equipment showroom.