Showroom Experience Consultant

Aidacare Pty Ltd; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Incentive scheme

Employee Assistance Program

Discounts for retail

Comprehensive training

Job summary

Aidacare Pty Ltd is seeking a Showroom Consultant to build strong customer relationships in our Cheltenham showroom. You will demonstrate product knowledge, drive sales and ensure a positive customer experience.

Responsibilities include greeting customers, resolving questions, staying current on products, processing orders, and maintaining showroom presentation in a fast-paced environment.

Qualifications

• Previous customer service or industry experience preferred, but not essential.
• Clear verbal and written communication is essential.
• Able to navigate computer systems to manage interactions and records.
• Remain composed in a fast-paced work environment and under pressure.
• Willingness to provide/obtain checks (e.g., Police checks/NDIS Screening).

Responsibilities

• Greet customers with a sales-focused, friendly approach.
• Resolve questions and concerns efficiently.
• Stay up-to-date with products and services to enhance the customer experience.
• Assist customers with accurate order placement, tracking, and processing.
• Maintain showroom inventory and presentation as required.

Skills

Customer service

Communication

Systems navigation

Resilience under pressure

Background checks

Job description

Aidacare Pty Ltd is seeking a Showroom Consultant to build strong customer relationships in our Cheltenham showroom. You will demonstrate product knowledge, drive sales and ensure a positive customer experience.

Responsibilities include greeting customers, resolving questions, staying current on products, processing orders, and maintaining showroom presentation in a fast-paced environment.