Showroom Consultant

Aidacare; Caboolture; Vor Ort; AUD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Quarterly incentive scheme

Employee Assistance Program

Benefits package

Zusammenfassung

Aidacare Showroom Consultant in Caboolture, Queensland, will build strong customer relationships in our showroom by demonstrating product knowledge and equipment. You will increase sales and customer satisfaction by delivering a positive experience.

This entry-to-mid, full-time permanent role reports to the Regional Retail Manager and includes comprehensive training, staff discounts, and an incentive program.

Qualifikationen

• Previous customer service experience preferred, but not essential.
• Excellent verbal and written communication skills.
• Adept at navigating computer systems to manage interactions and records.
• Ability to remain composed in a fast-paced work environment.

Aufgaben

• Greet customers with a sales-focused approach and deliver excellent service.
• Resolve questions and concerns efficiently.
• Learn products to enhance customer experience and drive sales.
• Assist with accurate order placement, tracking, and processing.
• Maintain showroom inventory and presentation as required.

Kenntnisse

Customer service

Communication

Computer systems

Staying composed under pressure

Jobbeschreibung

In thisrole, you will build strong customer relationships through face-to-face servicein our showroom by demonstrating product knowledge and equipment. Increasingsales and customer satisfaction by working with customers and ensuring apositive experience.

Role Title: Showroom Consultant

Location: Caboolture, Queensland, Australia

Hours: Monday –Friday, Full Time Permanent

Role Level: Entry - Mid

Reporting: Regional Retail Manager

Essential Skills & Qualifications

• Previous customer service orindustry experience preferred, but not essential
• Excellent verbal and writtencommunication skills are essential
• Adept at navigating computer systemsto manage customer interactions and records
• Ability to remain composed in a fast-paced work environment and under pressure
• Willingness to provide/obtainrelevant checks due to interaction with our clients (e.g.: Police checks/NDISWorker Screening check)

Duties & Responsibilities

• Greet customers delivering excellentcustomer service with a sales-focused approach
• Resolve customer questions andconcerns in an efficient manner
• Learn and stay up-to-date with ourproducts and services, and use this knowledge to enhance customer experience
• Assist customers with accurate andtimely order placement, tracking, and processing, to encourage repeat business
• Maintain showroom inventory andpresentation as required
• Employee discounts on Aidacarehealth equipment products and services
• Quarterly incentive scheme
• Employee Assistance Program tosupport mental wellness
• Benefits package includes discountsfor retail, insurance, gym and more
• Comprehensive training program toequip you with the necessary skills and knowledge

About the company

Aidacare isone of the leading players in the Healthcare Equipment Industry, we prideourselves on our commitment to excellence, innovation, and customersatisfaction. Aidacare has 1,300 staff and over 90 locations across all statesand territories in Australia.