Showroom Receptionist

Tweed Coast Glass; Chinderah; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Full product training

Friendly small team

Varied role with customer contact

Job summary

Tweed Coast Glass is seeking a friendly showroom assistant to welcome walk-in customers and guide them through our window and door displays. You will explain product options such as sliding doors, bifolds, awning windows and colour choices, with full training provided.

You’ll handle phones, emails and enquiries, enter orders, and liaise between customers, sales staff and the workshop. The role provides full product training, a varied customer-focused experience, and a friendly, supportive small

Qualifications

• Warm, confident and professional with customers.
• Well presented with a clear phone manner.
• Organised, with strong attention to detail.
• Confident with computers, email and Microsoft Office.
• Happy to learn about our products and help customers choose.
• Calm and friendly when it’s busy.
• Reliable, punctual and a team player.

Responsibilities

• Welcoming walk-in customers and guiding them through our window and door displays.
• Explaining product options like sliding doors, bifolds, awning windows and colour choices.

Skills

Customer service

Sales skills

Phone manners

Microsoft Office

Tools

CRM software

Job description

Welcoming walk-in customers and showing them through our window and door displays

Explaining product options like sliding doors, bifolds, awning windows and colour choices (full training provided)

Answering phones and emails, and handling general enquiries

Entering enquiries and orders, and following up on quotes

Keeping the showroom clean, tidy and well presented

Liaising between customers, sales staff and the workshop

General admin, filing and data entry

The ideal candidate

Warm, confident and professional with customers

Well presented with a clear phone manner

Organised, with strong attention to detail

Confident with computers, email and Microsoft Office

Happy to learn about our products and help customers choose

Calm and friendly when it’s busy

Reliable, punctual and a team player

Retail, sales or building industry background is a bonus, but not essential

What we offer

Full-time, Monday to Thursday 7am-4pm Friday 7am- 10:30am

Friendly, supportive small team

Full product training

Varied role with plenty of customer contact