Showroom Customer Service Assistant

Recruit Personnel; Taylors Beach; On-site; AUD 30,000 - 39,000; Full time

Job summary

Recruit Personnel in Australia is seeking a hands-on, customer-facing Retail Assistant to welcome customers, provide product advice and process sales in our showroom.

This role offers permanent part-time or full-time hours (around 30 per week) with flexible conditions. You will build relationships, handle inquiries by phone and email, and help maintain a tidy, well-stocked showroom.

Qualifications

• Passion for customer service and creating positive experiences.
• Strong communication skills and confidence dealing with business customers.
• Approachable, proactive, and solutions-focused.
• Well organised with good attention to detail.
• Reliable and trustworthy, with experience handling payments.
• A team player who enjoys working in a busy environment.

Responsibilities

• Welcoming and assisting customers on the showroom floor.
• Providing product advice and building strong customer relationships.
• Handling phone and email enquiries in a professional and timely manner.
• Supporting customers from initial enquiry through to order placement.
• Maintaining a clean, well-presented, and fully stocked showroom.
• Processing customer payments and finalising sales.
• Assisting with end-of-day procedures including secure lock-up.

Job description

This is hands‑on, customer‑facing position will see you as first point of contact for customers, where you will play a key role in creating a positive experience, assisting with enquiries whilst sourcing products to meet their needs.

This role is a mix of responsibilities and one that will be ideal to an individual who takes pride in achieving their responsibilities whilst offering an outstanding customer experience.

Key Responsibilities

• Welcoming and assistingcustomers on the showroom floor
• Providing product advice and building strong customer relationships
• Handling phone and email enquiries in a professional and timely manner
• Supporting customers from initial enquiry through to order placement
• Maintaining a clean, well‑presented, and fully stocked showroom
• Processing customer payments and finalising sales
• Assisting with end‑of‑day procedures including secure lock‑up

This is hands‑on, customer‑facing position will see you as first point of contact for customers, where you will play a key role in creating a positive experience, assisting with enquiries whilst sourcing products to meet their needs.

This role is a mix of responsibilities and one that will be ideal to an individual who takes pride in achieving their responsibilities whilst offering an outstanding customer experience.

Key Responsibilities

• Welcoming and assistingcustomers on the showroom floor
• Providing product advice and building strong customer relationships
• Handling phone and email enquiries in a professional and timely manner
• Supporting customers from initial enquiry through to order placement
• Maintaining a clean, well‑presented, and fully stocked showroom
• Processing customer payments and finalising sales
• Assisting with end‑of‑day procedures including secure lock‑up

About You

• Passion for customer service and creating positive experiences
• Strong communication skills and confidence dealing with business customers
• Approachable, proactive, and solutions‑focused
• Well organised with good attention to detail
• Reliable and trustworthy, with experience handling payments
• A team player who enjoys working in a busy environment

Hours & Employment Type

• Permanent part‑time or full‑time opportunities available
• Ideal hours are around 30 per week, with flexibility for the right person

Additional information

• Flexible permanent role - part‑time or full‑time hours available
• Varied, hands‑on position - customer service, sales, admin, and showroom duties
• Competitive hourly rates - based on experience