Showroom Consultant

GlobeWest; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working

Employee discount

Wellness program

Social activities

Regular updates

On-site fruit

Job summary

GlobeWest is seeking a Showroom Consultant in Sydney to deliver exceptional customer experiences and provide expert guidance on furniture and homewares. The role requires proactivity, the ability to multitask, and a passion for interior design.

You will engage clients seeking tailored solutions for projects and homes, with a Tuesday to Saturday schedule. You will maintain showroom presentation, greet clients, and deliver confident design advice while meeting KPIs.

Qualifications

• Experience in sales/retail with a background in interior design.
• Strong communication and client-facing skills.
• Ability to work Saturdays and adapt to a fast-paced showroom environment.

Responsibilities

• Maintain a high standard of showroom presentation and showcase contemporary products.
• Meet & greet clients for a professional sales experience.
• Develop trust and deliver excellence in client service throughout the experience.
• Guide clients through options while understanding and meeting their needs.
• Create design-advice solutions delivering the best client experience.
• Handle administrative duties including answering phones, quotes, and data entry.

Skills

Sales experience

Interpersonal skills

Customer service oriented

Education

Interior Design qualification

Tools

MS Word

Outlook

PowerPoint

Excel

Job description

The Opportunity

Reporting to the State Showroom Manager, this Showroom Consultant role will deliver exceptional customer experience to provide expertise on our client's furniture, and homewares. If you are proactive and able to multi task you would be a suitable cultural fit for our fast-paced showroom. You will work with clients who are seeking expert advice on tailored solutions for projects and homes. This is a Tuesday to Saturday role.

Key Responsibilities

• Maintain a high standard of showroom presentation that showcase our contemporary products
• Meet & greet clients that come into the showroom providing a professional sales experience
• Develop trust and deliver excellence in client service through the entire client service experience
• Being client centric you will walk the client through their options while understanding and meeting their needs
• Create amazing outcomes for clients with your design and creative flair delivering the best possible experience
• Perform administrative duties including answering phones, providing quotes and data input to ensure that follow up and service excellence is maintained

About You

You are confident, have a flair for style and have excellent interpersonal skills. You have experience in sales/retail with a background in interior design. You must be able to work Saturdays. You are able to create and deliver design advice & solutions.

Additionally, you will have:

• Interior Design qualification and experience
• Sales and results orientated with proven experience in meeting KPI’s
• Excellent communication skills and computer literacy
• Strong administrative and computer skills (MSWord, Outlook, Powerpoint and Excel)

What GlobeWest Can Offer You

• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Flexible working arrangement, understanding of work life balance
• Open and Friendly culture with regular social activities
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program and more
• Regular business updates
• Competitive remuneration offered commensurate with experience
• Appealing employee discount offered on beautiful product

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