Showroom Consultant

Kresta Blinds; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive training on products and

Comprehensive training on products and

Supportive team environment

Work-life balance

Bonuses for lead bookings

Job summary

Kresta Blinds is seeking a Showroom Consultant for our Camberwell location. This 12-month fixed-term contract role involves assisting customers, coordinating in-home appointments, and providing quotes while maintaining an appealing showroom.

You will support sales reps, manage diaries, and use our CRM to ensure high levels of customer satisfaction. This entry-level position offers comprehensive training and a collaborative team environment.

Qualifications

• Experience in retail, administration or customer service is preferred.
• Excellent communication and interpersonal skills are expected.
• Strong organizational skills with the ability to time manage and prioritise.

Responsibilities

• Assist walk-in customers and phone inquiries with product selection and advice.
• Support on-road sales by managing diaries and coordinating in-home consultations.
• Provide rough quotes to customers with clarity and accuracy.
• Maintain showroom displays and keep products up to date.
• Assist with order administration and follow-up via CRM, email and phone.
• Assist with intake of service issues and liaise with service and scheduling teams.

Skills

Communication

Interpersonal skills

Organisational skills

Time management

Customer service

Attention to detail

Tools

CRM systems

Office software

Job description

Showroom Consultant (Camberwell Location)

Position Type: 12-month fixed-term contract full time hours - parental leave cover.

Are you passionate about interior design and love helping customers find the perfect solutions for their homes? Join Kresta Blinds as a Showroom Consultant and become a key part of our dynamic team!

About Us:
Kresta Blinds is a leading name in window furnishings, known for our quality products and exceptional customer service. With two showrooms in Camberwell and Mentone, we're looking for an enthusiastic and customer-focused Showroom Consultant to join our team.

Role Overview:
As a Showroom Consultant, you will:

Provide exceptional customer service by assisting walk-in clients and phone in clients with product selection and advice.

Support the on-road sales reps by managing diaries and coordinating in-home consultation appointments.

Offer rough quotes to customers, ensuring clarity and accuracy.

Maintain the showroom's appearance and keep product displays up to date.

Assist with order administration and follow-up to ensure customer satisfaction using our CRM, emails and phone.

Assist with intake of service issues and liaising with the service department and scheduling department.

What We’re Looking For:

Previous experience in retail, administration, or customer service (experience in window furnishings or interior design is a bonus).

Previous experience in an administrative role advantageous.

Excellent communication and interpersonal skills.

Strong organizational skills with the ability to time manage and prioritise.

Computer literacy, including proficiency with basic office software and CRM systems.

The ideal candidate will have:

Strong communication and interpersonal skills

A professional and polished presentation

High attention to detail and strong organisational skills

A proactive attitude and willingness to learn and be resourceful

A team-focused mindset with a positive, solutions driven approach

This is an entry level position, we are looking for the right attitude, core strengths and values, We will teach you the rest!

What We Offer:

Comprehensive training on our products and systems to ensure you feel confident and knowledgeable.

A supportive team environment with a focus on delivering excellence.

Work Life balance- Don’t take work home with you.

Bonuses for lead booking performance.

Ready to Join Our Team?
If you are passionate about delivering outstanding customer experiences, we'd love to hear from you!