Showroom Consultant

Kitchen Connection; Ipswich City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped commission

Long-term career prospects

Training provided

Showroom environment

Job summary

Kitchen Connection in Ipswich is seeking a Showroom Consultant to greet customers, understand their renovation goals, and guide them through kitchen solutions. You’ll book appointments with our design team and nurture relationships from first contact to purchase.

Ideal candidates bring retail or showroom experience, strong communication skills, and a passion for interiors. This is a full-time, on-site role with a roster that supports long-term growth, training provided, and uncapped commission

Qualifications

• Experience in retail, showroom or customer-facing environments.
• Strong communication and interpersonal skills.
• Motivated by achieving results with a customer-focused mindset.

Responsibilities

• Welcome and assist customers in the showroom.
• Understand customer needs, lifestyle and renovation goals.
• Recommend kitchen solutions and product options.
• Guide customers through styles, colours and finishes.
• Book appointments with the design team.
• Follow up enquiries and maintain relationships.
• Deliver an exceptional customer experience from enquiry to purchase.

Skills

Customer service

Sales

Communication

Relationship building

Job description

Looking for more than just another retail job?

At our Ipswichshowroom, you'll do more than assist customers. You'll help people bring their renovation plans to life while building a rewarding long-term career in the kitchen and design industry.

We're looking for someone who genuinely enjoys working with people, takes pride in delivering exceptional customer experiences, and wants to grow with a business that invests in its team. This is a full-time position (Tuesday to Saturday roster) with long-term career opportunities.

Whether you've worked in retail, furniture, appliances, bathrooms, interiors, flooring, building products or home improvement, this could be the next step in your career.

What We Offer:

• Competitive Base salary + super + uncapped commission.
• Flexible full-time opportunity with long-term career prospects.
• Genuine earning potential for strong performers.
• Thursday to Monday roster with weekend penalty rates.
• Full training provided, no kitchen industry experience required.
• Supportive team and established showroom environment.
• Work on exciting home renovation and transformation projects.
• Established showroom with quality products and strong customer demand.

About the Role:

As a Showroom Consultant, you'll be the first point of contact for customers visiting our showroom.

Your responsibilities will include:

• Welcoming and assisting customers in the showroom.
• Understanding customer needs, lifestyle and renovation goals.
• Recommending kitchen solutions and product options.
• Guiding customers through styles, colours and finishes.
• Booking appointments with our design team.
• Following up enquiries and maintaining customer relationships.
• Delivering an exceptional customer experience from initial enquiry through to purchase.

This is a consultative role where customer service, relationship building and attention to detail are key.

About You:

We're looking for someone who:

• Has experience in retail, showroom or customer-facing environments.
• Enjoys helping customers and building genuine rapport.
• Is confident, professional and reliable.
• Has strong communication and organisational skills.
• Is motivated by achieving results and being rewarded for their efforts.
• Has an interest in interiors, renovation, home improvement or design.
• Is looking for a long-term opportunity and wants to grow their career.
• Available to work Thursday to Monday.

Kitchen industry experience isn't essential. We'll provide the training and support. What matters most is your attitude, commitment and willingness to learn.

If you're motivated, customer-focused and ready for a role where your effort is recognised and rewarded, we'd love to hear from you!

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