Showroom Sales Specialist – Customer-First

Aidacare; Warragul; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Incentive scheme

Employee Assistance Program

Discounts (retail/insurance/gym)

Job summary

Aidacare is seeking a Showroom Consultant in Warragul, Victoria, to build strong customer relationships in our showroom by demonstrating product knowledge and equipment. You will drive sales and customer satisfaction through friendly, knowledgeable service and accurate order processing.

Hours are Monday–Friday, full-time, with a comprehensive training program and employee discounts on health equipment. Reporting to the General Manager, this entry-to-mid role offers growth in a supportive team.

Qualifications

• Previous customer service or industry experience preferred, but not essential.
• Excellent verbal and written communication skills are essential.
• Adept at navigating computer systems to manage customer interactions and records.
• Ability to remain composed in a fast-paced work environment and under pressure.
• Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)

Responsibilities

• Greet customers delivering excellent customer service with a sales-focused approach.
• Resolve customer questions and concerns in an efficient manner.
• Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience.
• Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business.
• Maintain showroom inventory and presentation as required.

Skills

Verbal & written comms

Customer service

Computer systems

Work under pressure

Background checks

Job description

Aidacare is seeking a Showroom Consultant in Warragul, Victoria, to build strong customer relationships in our showroom by demonstrating product knowledge and equipment. You will drive sales and customer satisfaction through friendly, knowledgeable service and accurate order processing.

Hours are Monday–Friday, full-time, with a comprehensive training program and employee discounts on health equipment. Reporting to the General Manager, this entry-to-mid role offers growth in a supportive team.