Showroom Assistant

Pambula Tiles + Bathware; Pambula; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Flexible hours

Job summary

Pambula Tiles + Bathware in Pambula, NSW is seeking a friendly Casual Showroom Assistant to join our independent tile and bathware business. You will help customers in the showroom, keep displays looking great and assist with daily store and warehouse tasks.

We value a positive attitude, good communication and a willingness to learn. Retail or building supplies experience is helpful, but the right attitude matters most.

Qualifications

• Retail or customer service experience preferred.
• Willingness to learn and adapt.

Responsibilities

• Welcoming customers and assisting showroom enquiries
• Helping customers explore tile and bathware selections
• Keeping the showroom clean, tidy and presentable
• Organising samples, displays and product information
• Receiving stock, unpacking orders and organising deliveries
• Picking, packing and preparing customer orders for collection or delivery
• Assisting with general warehouse duties and stock organisation
• Answering phone calls and emails and directing enquiries when needed
• Supporting the team with day-to-day tasks and delivering exceptional customer service

Skills

Customer service

Retail experience

Communication

Team player

Tools

POS system

Job description

We're looking for a friendly, reliable and organised Casual Showroom Assistant to join our team at

This is a hands-on, varied role in our independent tile and bathware business. You'll help customers in the showroom, keep our displays looking great and assist with the day-to-day running of the store and warehouse.

We're looking for someone with a positive attitude, good communication skills and a willingness to learn. Experience in retail, customer service or building supplies is an advantage, but the right attitude is just as important.

Casual Showroom Assistant

Pambula Tiles + Bathware | Pambula, NSW

About the role

We're looking for a friendly, reliable and organised Casual Showroom Assistant to join our team at

Pambula Tiles + Bathware.

This is a hands-on, varied role in our independent tile and bathware business. You'll help customers in the showroom, keep our displays looking great and assist with the day-to-day running of the store and warehouse.

We're looking for someone with a positive attitude, good communication skills and a willingness to learn. Experience in retail, customer service or building supplies is an advantage, but the right attitude is just as important.

Key responsibilities

• Welcoming customers and assisting with showroom enquiries

• Helping customers explore tile and bathware selections

• Keeping the showroom clean, tidy and presentable

• Organising samples, displays and product information

• Receiving stock, unpacking orders and organising deliveries

• Picking, packing and preparing customer orders for collection or delivery

• Assisting with general warehouse duties and stock organisation

• Answering phone calls and emails and directing enquiries when needed

• Supporting the team with day-to-day tasks and delivering exceptional customer service

About you

• Friendly, approachable and confident communicating with people

• Reliable, punctual and well organised

• Good attention to detail and able to follow instructions

• Proactive and happy to get involved in all aspects of the business

• Comfortable working in both a showroom and warehouse environment

• Physically capable of handling stock and assisting with manual tasks

• Able to work independently and as part of a team

• Basic computer skills and a willingness to learn our systems

Why you'll love working with us

Flexibility that works for you

We're open to tailoring hours around the right people. Whether you're looking for a few hours a week, regular part-time hours or something more substantial, we'd love to hear from you. We're even open to employing multiple people to build a roster that works for everyone.

A team that enjoys coming to work

We're a fun, inclusive team that works hard, supports each other and has a laugh along the way. We take pride in what we do, but we don't take ourselves too seriously.

Customer service is everything to us

This is a big one. We pride ourselves on going above and beyond for our customers, and our reputation for outstanding customer service is something we work hard to maintain. We want someone who genuinely enjoys helping people, takes pride in what they do and understands that the little things make a big difference.

We build relationships with our customers, local builders and trades, and we want every person who walks through our doors to feel looked after. If you naturally go the extra mile and care about giving people a great experience, you'll fit right in.

A great work-life balance

We're closed Sundays and public holidays, and we take a proper break over Christmas and New Year.

Variety and room to learn

No two days are quite the same. You'll have the opportunity to learn about tiles, bathroom products and the building industry while developing your customer service and practical skills. As an independent local business, every team member makes a genuine contribution, and we value initiative, fresh ideas and people who care about doing a good job.