Shop Manager

Small Doses Cafe; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Small Doses Cafe is seeking an experienced shop manager to help grow the business in Sydney. You will determine menu offerings, manage stock and customer service standards, and implement purchasing, promotional and pricing strategies.

Your role includes staff recruitment, training, budgeting and ensuring compliance with health and safety standards. The position emphasizes building community connection, loyalty, and delivering an excellent customer experience to drive sales and service quality in

Responsibilities

• Determining menu offerings, stock levels and customer service standards
• Developing and implementing purchasing, promotional and marketing strategies, including menu pricing
• Promoting the cafe's food, beverages and services to attract customers and increase sales
• Providing excellent customer service and ensuring a positive experience for all customers
• Maintaining accurate records of stock levels, supplier orders, and sales
• Managing budgets, monitoring expenditure and overseeing the businesses financial performance
• Recruiting, training, supervising and supporting staff to ensure efficient cafe operations and high service standards
• Ensuring compliance with workplace health and safety requirements, food safety regulations and relevant hospitality standards

Skills

Customer service

Staff leadership

Inventory management

Budget monitoring

Job description

Small Doses Cafe is looking for an experienced shop manager to help grow the business. This is a unique opportunity in an area where building community connection and customer loyalty is significant.

Key responsibilities

Determining menu offerings, stock levels and customer service standards

Developing and implementing purchasing, promotional and marketing strategies, including menu pricing

Promoting the cafe's food, beverages and services to attract customers and increase sales

Providing excellent customer service and ensuring a positive experience for all customers

Maintaining accurate records of stock levels, supplier orders, and sales

Managing budgets, monitoring expenditure and overseeing the businesses financial performance

Recruiting, training, supervising and supporting staff to ensure efficient cafe operations and high service standards

Ensuring compliance with workplace health and safety requirements, food safety regulations and relevant hospitality standards