Shipping Coordinator

McKenzie's Food; City of Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

McKenzie’s Food, an Australian-owned company with six generations of service, is seeking a Shipping Coordinator in Altona to manage import/export documentation, ERP data entry and invoicing. You will liaise with Supply Chain, Procurement and Finance to ensure compliant, timely and cost-efficient operations.

Ideal candidates have at least 3 years in international supply chain or import operations, strong ERP and shipment tracking experience, and high accuracy in data handling.

Qualifications

• 3+ years in international supply chain, freight forwarding or import operations.
• Proven track record in import coordination and international logistics.
• Hands-on ERP experience and automated shipment tracking systems.
• Strong data accuracy and financial document reconciliation.
• Ability to work in a harmonious team to meet KPIs.
• Eligible to work in Australia (citizens, permanent residents or valid visa).

Responsibilities

• Receive, verify, file international shipping documentation to ensure compliance.
• Collect real-time shipping information from global vendors and logistics providers.
• Maintain accurate tracking data to enable automated visibility tools.
• Coordinate timely receipt of arrival notices, EDOs, and invoices from logistics providers.
• Post Purchase Invoicing processing and input into the ERP system.
• Partner with Finance to resolve quantity and price discrepancies and prevent cargo holds.
• Raise client invoices and send relevant paperwork to support flow of goods.
• Track and review ocean freight, wharfage and related invoices against contracted rates.
• Support the Shipping Manager to meet service, accuracy and compliance targets.

Skills

Import coordination

Ocean freight knowledge

Data entry accuracy

Team collaboration

Tools

ERP software

Automated shipment tracking

Job description

Come and work for an Australian owned and operated business that's been around for 170 years!

We are looking for a Shipping Coordinator to work with our team located in Altona.

McKenzie’s Food is an Australian-owned company and operated company who has been trusted for six generations!

McKenzie’s provides essential ingredients to create precious food memories to savor with family and friends. You’ll find our ingredients in major and independent retailers.

In the Foodservice and Industrial environments, you may know us as FTA Food Solutions.

FTA Food Solutions is a major supply-chain solutions-based importer and distributor of food products for the Australian, New Zealand and export markets.

The Shipping Coordinator plays a critical role in managing the documentation and administrative flow of international food import/export operations. You will ensure timely processing of import documents, Post Purchase Invoice reconciliation, precise ERP data entry, and seamless customer invoicing. This role acts as a vital bridge between Supply Chain, Procurement, Finance, and external service providers to guarantee cost-efficient, compliant, and uninterrupted service deliver.

Key Responsibilities

Documentation & Monitoring

• Receive, verify, follow up and file international shipping documentation to ensure full regulatory and food import/export compliance.
• Collect real-time shipping information from global vendors and logistics providers to ensure timely delivery of goods.
• Maintain accurate tracking data to enable automated visibility tools to update the Expected ‘Receipt Date’.
• Coordinate the timely receipt of arrival notices, Electronic Delivery Orders (EDOs), and invoices from logistics providers.
• Post Purchase Invoicing processing and input into the ERP system to facilitate timely vendor payments and releases.
• Partner closely with the Finance team to align documentation, resolve quantity and price discrepancies, and prevent cargo holds.
• Raise client invoices and send the relevant paperwork to support the efficient flow of goods.
• Track and review ocean freight, wharfage and wharf transport invoices against contracted rates.

Shipping Service Delivery

Consistently work towards the service, accuracy, timeliness and compliance targets agreed with the Shipping Manager. Monitor progress, raise risks or issues early, and take practical steps to support reliable shipping outcomes and continuous improvement.

About you

The ideal candidate will have experience working in similar roles with minimum of 3 years of experience within international supply chain, freight forwarding, or import operations.

Proven track record in import coordination, international logistics, and/or food supply chain environments.

System Knowledge: Hands-on experience working with ERP software and automated shipment tracking systems.

Good understanding of import documentation, ocean freight knowledge and shipping terminology.

High accuracy in data entry and financial document reconciliation.

Ability to work as a harmonious team to smooth process constraints and exceed team KPIs.

Only applications from Australian & New Zealand citizens, permanent residents and those holding valid visas allowing them to work in Australia will be considered.

At HSK Ward it is our mission to be an industry leader in sustainability. We are proudly certified as a carbon neutral organisation under the Climate Active standard and work actively to reduce the carbon footprints of our products. We are committed to ethical sourcing and ensure the integrity of our products through membership to numerous external organisations. We are also dedicated to reducing our waste and embrace circular economy initiatives, where we achieve a 90% recycling rate through innovative waste processing solutions.