Shift Supervisor - Leadership, Growth & Flexible Hours

Zeus Street Greek; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Flexible rosters

Career progression

Training & support

Meal discounts

Uniforms

Team events

Growth to HQ

Job summary

Zeus Street Greek on the Gold Coast is seeking a Shift Supervisor to lead the team during busy service periods. You will coach and motivate staff, uphold food quality, customer service, safety and cleanliness, and ensure smooth day-to-day restaurant operations.

Ideal candidates are confident leaders who thrive in fast-paced environments, enjoy hands-on supervision, and are committed to delivering exceptional guest experiences while maintaining brand standards.

Qualifications

• Previous experience in a supervisory role within hospitality, QSR or retail.
• Strong leadership, communication and problem-solving skills.
• Ability to train, coach and motivate team members.
• Sound understanding of food safety, customer service and operational standards.
• Ability to work under pressure and manage priorities effectively.

Responsibilities

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance

Skills

Leadership

Communication

Problem-solving

Team coaching

Customer service

Job description

Zeus Street Greek on the Gold Coast is seeking a Shift Supervisor to lead the team during busy service periods. You will coach and motivate staff, uphold food quality, customer service, safety and cleanliness, and ensure smooth day-to-day restaurant operations.

Ideal candidates are confident leaders who thrive in fast-paced environments, enjoy hands-on supervision, and are committed to delivering exceptional guest experiences while maintaining brand standards.