Shift Supervisor: Lead fast-casual team, training & growth

Zeus Street Greek; Maroochydore; On-site; AUD 54,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Flexible rosters

Career progression

Training and support

Free uniforms

Team events

Brand celebrations

Head office opportunities

Job summary

Zeus Street Greek in Maroochydore is seeking a confident Shift Supervisor to lead the team across busy service periods. You’ll coach staff, maintain food quality and safety, and ensure exceptional customer service in a fast-paced environment.

Join a supportive team with clear career progression, comprehensive training, and flexible rosters. You’ll help manage stock, cash handling, and daily operations while upholding brand standards.

Qualifications

• Experience in supervisory hospitality roles.
• Strong leadership and coaching abilities.
• Excellent communication and problem-solving skills.
• Ability to manage fast-paced environments.

Responsibilities

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues professionally
• Support opening and closing procedures as required
• Monitor stock levels and assist with inventory control
• Assist with cash handling, POS procedures and reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance
• Previous experience in a supervisory role within hospitality, QSR or retail
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively

Skills

Leadership

Communication

Problem-solving

Customer service

Team coaching

Job description

Zeus Street Greek in Maroochydore is seeking a confident Shift Supervisor to lead the team across busy service periods. You’ll coach staff, maintain food quality and safety, and ensure exceptional customer service in a fast-paced environment.

Join a supportive team with clear career progression, comprehensive training, and flexible rosters. You’ll help manage stock, cash handling, and daily operations while upholding brand standards.