Shift Supervisor: Lead a Fast-Paced Team & Grow into Management

Zeus Street Greek; Blacktown; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Flexible rosters

Career progression

Comprehensive training

Meal discounts

Uniforms and exclusive merchandise

Team-building events

Brand celebrations

Head office growth

Job summary

Zeus Street Greek is seeking a Shift Supervisor to lead the team during shifts and ensure smooth daily restaurant operations. You will coach and motivate staff, maintain high standards of food quality, service, safety and cleanliness.

This role suits a confident leader who thrives in a fast-paced setting and drives performance through people, with opportunities to progress within the brand.

Qualifications

• Previous experience in a supervisory role within hospitality, QSR or retail.
• Strong leadership, communication and problem-solving skills.
• Ability to train, coach and motivate team members.
• Sound understanding of food safety, customer service and operational standards.
• Ability to work under pressure and manage priorities effectively.

Responsibilities

• Lead and coordinate the team during your shift.
• Supervise team performance and provide coaching and feedback.
• Ensure all food, service and safety standards are consistently met.
• Handle customer enquiries and resolve issues in a professional manner.
• Support opening and closing procedures as required.
• Monitor stock levels and assist with basic inventory control.
• Assist with cash handling, POS procedures and basic reconciliations.
• Ensure compliance with food safety, WHS and company policies.
• Communicate effectively with management regarding shift performance.

Skills

Leadership

Communication

Problem-solving

Training

Motivation

Customer service

Job description

Zeus Street Greek is seeking a Shift Supervisor to lead the team during shifts and ensure smooth daily restaurant operations. You will coach and motivate staff, maintain high standards of food quality, service, safety and cleanliness.

This role suits a confident leader who thrives in a fast-paced setting and drives performance through people, with opportunities to progress within the brand.