Shift Leader — Fast-Casual Growth & Career Path

Zeus Street Greek; Inner West; On-site; AUD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive pay rate

Flexible rosters

Career progression

Comprehensive training

Discounted meals

Uniforms and exclusive merchandise

Team-building events

Head office opportunities

Cultural celebrations

Job summary

Zeus Street Greek is seeking a proactive Shift Supervisor to lead busy shifts, coach the team, and maintain top service and food safety standards. You’ll drive performance, manage daily operations, and ensure customer satisfaction in a fast-paced setting.

Ideal candidates bring hospitality supervisory experience, strong leadership and communication skills, and a hands-on approach to improving outcomes while supporting opening/closing routines.

Qualifications

• Experience in a supervisory role within hospitality, QSR or retail.
• Proven leadership, communication and problem-solving abilities.
• Ability to train, coach and motivate team members.
• Strong understanding of food safety, customer service and standards.

Responsibilities

• Lead and coordinate the team during your shift.
• Supervise team performance and provide coaching and feedback.
• Ensure all food, service and safety standards are met.
• Handle customer enquiries and resolve issues professionally.
• Support opening and closing procedures as required.
• Monitor stock levels and assist with basic inventory control.
• Assist with cash handling, POS procedures and basic reconciliations.
• Ensure compliance with food safety, WHS, and company policies.
• Communicate effectively with management regarding shift performance.

Skills

Leadership

Communication

Problem solving

Staff training

Food safety

Customer service

Operational standards

Tools

POS systems

Job description

Zeus Street Greek is seeking a proactive Shift Supervisor to lead busy shifts, coach the team, and maintain top service and food safety standards. You’ll drive performance, manage daily operations, and ensure customer satisfaction in a fast-paced setting.

Ideal candidates bring hospitality supervisory experience, strong leadership and communication skills, and a hands-on approach to improving outcomes while supporting opening/closing routines.