Shift Leader - GYG Richlands

Guzman y Gomez; Brisbane; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms & merch

Meal discounts

Training & support

Leadership pathway

Team events

Cultural celebrations

Franchise/corporate opportunities

Job summary

Guzman y Gomez in Brisbane is seeking a Shift Leader to guide and motivate the crew, ensuring exceptional guest experiences and adherence to food safety standards. You will lead, coach and develop team members, maintain high service levels, and support daily operations across the dining room and kitchen.

Flexible rosters, training, and opportunities for career progression are available. Comprehensive training and cultural celebrations are part of the GYG experience, with pathways to roles such

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of providing outstanding customer service.
• Food Safety Supervisor certificate (or willingness to obtain).
• Responsible Service of Alcohol course (or willingness to undertake).

Responsibilities

• Lead, coach and motivate the team to deliver exceptional guest experiences.
• Uphold food safety and quality standards across service.
• Support scheduling, operations and daily routines.
• Assist in training and onboarding of new team members.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol course

Job description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

So much! Check out some of the benefits below:

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility ofowningyour own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Job Location