Shift Leader - Guest-First, Flexible Rosters

Yo-Chi Frozen Yogurt; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Flexible rosters

Leadership training

Job summary

Yo-Chi Frozen Yogurt in Brisbane is seeking an Assistant Venue Leader to guide shifts with energy and confidence. You’ll energize the team, ensure guests leave with a smile, and support the Venue Leader to deliver great service.

The role focuses on maintaining a busy, welcoming environment, upholding standards, and driving positive performance in-store while offering leadership development and career growth opportunities.

Qualifications

• Guest-first mindset and a can-do attitude.
• Strong communication skills to keep things smooth on busy shifts.
• Hospitality or QSR experience is a big plus.

Responsibilities

• Lead shifts with energy, confidence, and a smile.
• Back up the Venue Leader and help your crew shine.
• Keep areas clean, compliant, and running smoothly.
• Shape culture and drive in-store performance.

Skills

Guest-first mindset

Communication skills

Hospitality experience

QSR experience

Job description

Yo-Chi Frozen Yogurt in Brisbane is seeking an Assistant Venue Leader to guide shifts with energy and confidence. You’ll energize the team, ensure guests leave with a smile, and support the Venue Leader to deliver great service.

The role focuses on maintaining a busy, welcoming environment, upholding standards, and driving positive performance in-store while offering leadership development and career growth opportunities.