Shift Leader – Venue Team & Guest Experience

Yo-Chi Frozen Yogurt; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Leadership development

Ongoing training

Career progression opportunities

Job summary

A leading frozen yogurt company in Gold Coast City is seeking an Assistant Venue Leader to lead shifts and support team performance. The ideal candidate will have a customer-first mindset, strong communication skills, and experience in hospitality or the quick-service restaurant industry. You'll be pivotal in maintaining a clean and compliant venue while fostering a positive team culture. This is an exciting opportunity for career progression within a growing network.

Qualifications

• Natural leader thriving in a fast-paced, team-focused environment.
• Previous experience in hospitality or QSR highly regarded.
• Proactive attitude towards service and team support.

Responsibilities

• Leading shifts with confidence and enthusiasm.
• Supporting the Venue Leader and helping your team perform at their best.
• Keeping the venue clean, compliant, and running smoothly.
• Playing an important role in team culture and overall store performance.

Skills

Customer-first mindset

Strong communication skills

Resilience

Job description

A leading frozen yogurt company in Gold Coast City is seeking an Assistant Venue Leader to lead shifts and support team performance. The ideal candidate will have a customer-first mindset, strong communication skills, and experience in hospitality or the quick-service restaurant industry. You'll be pivotal in maintaining a clean and compliant venue while fostering a positive team culture. This is an exciting opportunity for career progression within a growing network.