Shift Leader - Franchise

Guzman y Gomez Mexican Kitchen; Newcastle; Vor Ort; AUD 52.000 - 66.000; Vollzeit

Benefits dieser Stelle

Flexible rosters and employment

Free and comfortable GYG uniforms and‑

Heavily discounted GYG meals

Comprehensive training and support

Opportunities for leadership career成长

Team building activities and crew"

Cultural celebrations like Day of the

Franchise ownership or corporate roles

Zusammenfassung

Guzman y Gomez Mexican Kitchen is seeking a Shift Leader to guide a fast-paced crew, coach staff, and elevate guest experiences while maintaining top food safety and quality standards.

You will set the tone for operational excellence, deliver outstanding service, and foster a positive work environment with ongoing training and clear career progression opportunities.

Qualifikationen

• Leadership experience in a fast-paced environment.
• Track record of providing outstanding customer service.
• Saturday availability is required.
• RSA and First Aid certification or willingness to obtain.

Aufgaben

• Lead, coach and motivate the team to deliver excellent guest experiences.
• Uphold highest food safety and quality standards across shifts.
• Drive operational excellence and a positive crew culture.

Kenntnisse

Leadership experience

Customer service

Saturday availability

Team coaching

Ausbildung

Food Safety Supervisor certificate

Responsible Service of Alcohol

Jobbeschreibung

Job Description At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.
What's in it for me? So much! Check out some of the benefits below:

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility ofowningyour own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• Saturday availability
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.Qualifications RSA and First Aid required, or willingness to obtain both in a shift leader role with career progression.