Casual Shift Leader

Guzman y Gomez Mexican Kitchen; Rockhampton Regional; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms & merch

Meal discounts

Training & support

Career progression

Job summary

Guzman y Gomez Mexican Kitchen is seeking a Shift Leader in Rockhampton, QLD. You will lead and coach a team to deliver memorable guest experiences while maintaining top food safety and quality standards. Your leadership will drive operational excellence and a positive crew culture.

Key requirements include frontline supervisory experience, a proven customer service track record, and willingness to complete Food Safety Supervisor and RSA training, plus a current National Police Check.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of delivering outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.
• Current National Police Check or willingness to obtain one.

Responsibilities

• Lead, coach and motivate the team to deliver exceptional guest experiences.
• Uphold food safety and quality standards across all shifts.
• Foster a positive and productive work environment for the crew.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol

National Police Check

Job description

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility ofowningyour own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Qualifications

Successful candidates will be required to provide a current National Police Check.

Additional Information

Full availability needed, including mornings, nights and weekends.