Shift Leader - Franchise

Guzman y Gomez; Mount Pleasant; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Flexible rosters

Discounted meals

Comprehensive training

Opportunities for career advancement

Career progression

Team building

Cultural celebrations

Franchise/office path

Job summary

A leading fast-casual dining establishment in Mount Pleasant is seeking a Shift Leader to oversee a dynamic team and enhance the guest experience. In this role, you will be responsible for coaching and motivating staff while maintaining high food safety standards. Ideal candidates will have supervisory experience in a fast-paced environment and a passion for outstanding customer service. The position also offers career advancement opportunities and a vibrant, supportive team culture.

Qualifications

• Experience in a fast-paced environment is essential.
• Ability to lead, coach, and motivate a team.
• Willingness to complete relevant training courses.
• Completed or willingness to undertake Responsible Service of Alcohol course

Responsibilities

• Lead and motivate the team to enhance guest experience.
• Uphold food safety and quality standards.
• Foster a positive work environment and operational excellence.

Skills

Leadership or supervisory experience

Outstanding customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol course

Job description

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching, and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What’s in it for me?

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility of owning your own franchise or joining our corporate office in future!

Qualifications

• Leadership or supervisory experience in a fast‑paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Relevant experience

Additional Information

We are not offering Sponsorship opportunities. Qualifies for 88 Day working holiday visa extension