Shift Leader - Franchise

Guzman Y Gomez

Morayfield

On-site

AUD 30,000 - 47,000

Full time

46 hours ago
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Benefits offered by this job

Flexible rosters
Uniforms provided
Meal discounts
Comprehensive training
Career progression
Team events

Job summary

Guzman y Gomez is seeking a Shift Leader in Morayfield to guide and motivate a fast-paced team, ensuring outstanding guest experiences and adherence to safety standards.

You will coach staff, monitor quality, and support operational excellence while upholding Guzman y Gomez values and brand standards.

Qualifications

  • Leadership or supervisory experience in a fast-paced environment.
  • Proven track record of outstanding customer service.
  • Completed or willingness to complete Food Safety Supervisor certificate.
  • Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

  • Lead, coach and motivate the team to deliver exceptional guest experiences.
  • Uphold food safety and quality standards across all shifts.

Skills

Leadership
Customer service
Food safety
Alcohol service

Education

Food Safety Supervisor certificate
Responsible Service of Alcohol certificate

Job description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

  • Flexible rosters and employment stability
  • Free and comfortable GYG uniforms and exclusive merch
  • Heavily discounted GYG meals
  • Comprehensive training and support to set you up for success
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
  • Team building activities and regular crew competitions
  • Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
  • The possibility ofowningyour own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

  • Leadership or supervisory experience in a fast-paced environment
  • A track record of providing outstanding customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

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