Shift Leader - Franchise

Guzman Y Gomez; Mount Pleasant; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Flexible rosters

Uniform provided

Discounted meals

Job summary

Guzman y Gomez is seeking a Shift Leader to guide and coach our restaurant team, driving excellent guest experiences while upholding strict food safety standards. You’ll lead by example, ensuring efficient operations and a positive crew culture across shifts.

The role emphasizes team leadership, service excellence, and commitment to safety, with opportunities for growth within our vibrant hospitality team.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Track record of delivering outstanding customer service.
• Food Safety Supervisor certificate or willingness to obtain.
• RSA course or willingness to undertake.

Responsibilities

• Lead, coach and motivate the restaurant team to deliver memorable guest experiences.
• Uphold food safety and quality standards across shifts.
• Contribute to a positive work environment and operational excellence.

Skills

Leadership

Customer service

Team coaching

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol (RSA)

Job description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility ofowningyour own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Additional Information

We are not offering Sponsorship opportunities

qualifies for 88 Day working holiday visa extension