Shift Leader - Franchise

Guzman y Gomez; Australia; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible rosters

Free GYG uniforms and merch

Heavily discounted GYG meals

Comprehensive training and support

Career pathways into management

Team building activities

Cultural celebrations

Possibility of owning a franchise

Job summary

A popular dining establishment in Australia is seeking a Shift Leader to enhance guest experiences and uphold food safety standards. In this role, you will lead and motivate your team, ensuring operational excellence. Ideal candidates will have previous leadership experience in a fast-paced environment and demonstrate outstanding customer service skills. Enjoy flexible rosters, team-building activities, and career advancement opportunities. This position also requires the completion of required certifications for food safety and alcohol service.

Qualifications

• Experience leading and supervising teams in busy environments.
• Availability on Saturdays.
• Proven track record of providing exceptional customer service.

Responsibilities

• Lead, coach, and motivate the team to enhance the guest experience.
• Ensure adherence to food safety and quality standards.
• Set the operational tone for excellence and a positive environment.

Skills

Leadership in fast-paced environment

Customer service excellence

Food Safety Supervisor certificate

Responsible Service of Alcohol

Job description

At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility of owning your own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• Saturday availability
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Click the "I'm Interested" button to express your interest in joining our team!

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Qualifications

RSA and First Aid required, or willingness to obtain both in a shift leader role with career progression.