Shift Leader

Guzman Y Gomez Mexican Kitchen

Melbourne

On-site

AUD 52,000 - 68,000

Full time

2 days ago

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Benefits offered by this job

Flexible rosters

GYG uniforms and merch

Discounted meals

Comprehensive training

Leadership career pathways

Job summary

Guzman y Gomez in Melbourne seeks a Shift Leader to guide and motivate the crew, ensuring top guest experiences while upholding food safety and quality standards. You will lead shifts, coach staff, and drive operational excellence in a fast-paced environment.

Join a team focused on guest satisfaction, staff development, and strong store performance. This role offers flexible rosters, training, and opportunities to progress within the brand.

Qualifications

Leadership or supervisory experience in a fast-paced environment.
Track record of providing outstanding customer service.
Willingness to complete Food Safety Supervisor certificate.
Willingness to undertake Responsible Service of Alcohol course.

Responsibilities

Lead, coach and motivate the crew to deliver great guest experiences.
Train and support team on service standards and policies.
Maintain high food safety, cash handling, cleanliness and stock control.
Be a brand ambassador, upholding GYG values and procedures.
Communicate clearly with the team to keep everyone aligned.
Manage labour and COGS to drive store profitability.
Oversee deliveries and ensure invoices match orders.

Skills

Leadership

Customer service

Food Safety Supervisor

Responsible Service of Alcohol

Job description

Showing 1288 Shift Leader jobs in Melbourne

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG , you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

Flexible rosters and employment stability
Free and comfortable GYG uniforms and exclusive merch
Heavily discounted GYG meals
Comprehensive training and support to set you up for success
Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
Team building activities and regular crew competitions
Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
The possibility ofowningyour own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

Leadership or supervisory experience in a fast-paced environment
A track record of providing outstanding customer service
Completed or willingness to complete Food Safety Supervisor certificate
Completed or willingness to undertake Responsible Service of Alcohol course

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As aShift Leader atGYG , you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

Your role will include:

Team up with fellow managers to train, lead, coach and inspire your crew while keeping the energy high on every shift
Champion a “customer-first” mindset by delivering standout service to both new faces andregular guests
Maintaining high quality foodsafety, cash handling, cleaning and stock control
Be a proud ambassador of GYG by making sure all crew members live and breathe ourvalues, policies and procedures
Communicate clearly and confidently with the restaurant team to keep everyone aligned
Be hands-on with managing labour and COGS to help drive a successful, profitable store
Oversee deliveries like a pro, ensuring orders are accurate and match invoices

We appreciate diverse experience, but specifically, we are looking for candidates who have:

Leadership or supervisory experience in a fast-paced environment
A track record of providing outstanding customer service
Completed or willingness to complete Food Safety Supervisor certificate
Completed or willingness to undertake Responsible Service of Alcohol course

Benefits of working with GYG:

So much! Check out some of the benefits below:

Fair pay in line with the Fast-Food Industry Award
Flexible rosters and employment stability
Free and comfortable GYG uniforms and exclusive merch
Discounted GYG meals
Comprehensive training and support to set you up for success
Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
An uncapped referral program! Bring your mates and earn $200 per successful referral
Team building activities and regular crew competitions
Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
The chance to join our Hola Central team or become a Franchisee!

Shift Leader - Afternoons and Overnights

At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As aShift Leader atGYG , you will play a pivotal role in shaping unforgettable dining experiences.

Your role will include:

Team up with fellow managers to train, lead, coach and inspire your crew while keeping the energy high on every shift
Champion a “customer-first” mindset by delivering standout service to both new faces andregular guests
Maintaining high quality foodsafety, cash handling, cleaning and stock control
Be a proud ambassador of GYG by making sure all crew members live and breathe ourvalues, policies and procedures
Communicate clearly and confidently with the restaurant team to keep everyone aligned
Be hands-on with managing labour and COGS to help drive a successful, profitable store
Oversee deliveries like a pro, ensuring orders are accurate and match invoices

We are currently looking for people that are available to work late night (3pm-12am) and overnight (10pm-6am or 11pm-7am) shifts

We appreciate diverse experience, but specifically, we are looking for candidates who have: