Shift Leader - Late Night

GYG; Queensland; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Fair pay in line with the Fast-Food I.

Flexible rosters

Free GYG uniforms and exclusive merch

Discounted GYG meals

Comprehensive training and support

Career pathways into Assistant RRM and

Uncapped referral program – $200 per成功

Team building activities

Cultural celebrations (Day of the Dead

Sonder employee assistance program

Opportunity to join Hola Central or Fr

Job summary

Guzman y Gomez is seeking a Shift Leader in Queensland to guide and coach the team, ensuring exceptional guest experiences while maintaining food safety and quality standards. You will drive operational excellence and foster a positive work environment for crew members.

The role supports flexible rosters, comprehensive training, and a career path into higher leadership positions, with background checks as part of recruitment.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of outstanding customer service.
• Willingness to complete Food Safety Supervisor certificate.
• Willingness to undertake RSA (Responsible Service of Alcohol) course.

Responsibilities

• Lead, coach and motivate the team to deliver an outstanding guest experience.
• Uphold food safety and quality standards across operations.
• Set the tone for operational excellence and a positive work environment.

Skills

Leadership experience

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol (RSA)

Job description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

• Fair pay in line with the Fast-Food Industry Award
• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• An uncapped referral program! Bring your mates and earn $200 per successful referral
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.