Shared Services Manager

Sharp and Carter; City of Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

Sharp and Carter in Melbourne is seeking an experienced finance leader to own the Accounts Payable and Accounts Receivable functions and drive operational excellence within a growing organisation. The role blends strategic leadership with hands-on management to support finance transformation initiatives.

Reporting to a senior finance leader, you will build capability within the shared services team, develop dashboards and KPIs, and partner with key stakeholders across finance and the business to

Qualifications

• Leadership experience in shared services, finance operations or transactional finance environments.
• Strong understanding of Accounts Payable, Accounts Receivable and financial controls.
• Proven track record delivering process improvement, change management or transformation initiatives.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead and develop Accounts Payable and Accounts Receivable teams.
• Drive process standardisation and operational efficiencies across shared services.
• Support finance transformation projects, systems improvements and workflow enhancements.
• Develop KPIs, dashboards and performance metrics.
• Manage audit requirements, controls, and reconciliations.
• Partner with stakeholders to resolve issues and improve service delivery.
• Support month-end processes and broader finance projects.
• Build capability within the team through coaching and leadership.

Skills

Finance leadership

AP and AR management

Process improvement

Stakeholder management

Change leadership

Team coaching

Tools

ERP systems

Job description

Our client (located in Richmond), is a large and well-established Australian business recognised for its strong market presence, ongoing growth and commitment to operational excellence. With a collaborative culture and a focus on continuous improvement, the organisation is investing heavily in finance transformation and shared services capability.

The Opportunity Reporting to a senior finance leader, this newly available opportunity will see you take ownership of the Accounts Payable and Accounts Receivable functions while driving process improvement, financial governance and transformation initiatives across the broader finance operation. The role offers a balanced mix of strategic leadership, stakeholder engagement and hands-on operational management.

The Role

Reporting into senior finance leadership, your responsibilities will include:

• Leading and developing Accounts Payable and Accounts Receivable teams
• Driving process improvement, standardisation and operational efficiencies across shared services
• Supporting finance transformation projects, systems improvements and workflow enhancements
• Developing KPIs, reporting dashboards and performance metrics
• Managing audit requirements, controls, compliance activities and reconciliations
• Partnering with key stakeholders across finance and the broader business to resolve issues and improve service delivery
• Supporting month-end processes and broader finance projects
• Building capability within the team through coaching, mentoring and leadership

Skills & Experience

• Demonstrated leadership experience within shared services, finance operations or transactional finance environments
• Strong understanding of Accounts Payable, Accounts Receivable and financial controls
• Proven track record delivering process improvement, change management or transformation initiatives
• Strong stakeholder management and communication skills
• Hands-on leadership style with a continuous improvement mindset
• Experience operating within a complex, fast-paced environment

What's on Offer

This is an excellent opportunity for an experienced finance leader looking to make a genuine impact within a growing organisation. You'll enjoy a highly visible position with the opportunity to influence operational strategy, drive meaningful change and lead a capable and engaged team.