Accounts Operations Manager

The Hassett Group; City of Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

The Hassett Group in Melbourne seeks an experienced Accounts Operations Manager to lead a six-person AP/AR team across locations and own procure-to-pay and order-to-cash cycles. You will manage cash, support month-end, and drive KPI-led performance within a global healthcare tech business.

This hands-on leadership role requires 7+ years in finance operations and strong ERP, Excel and automation capabilities, with a focus on process improvements and cross-functional collaboration.

Qualifications

• Strong hands-on understanding of end-to-end Accounts Payable and Accounts Receivable processes.
• 7+ years in finance operations with 2–3 years in managing AP/AR.
• Proven leadership of transactional finance teams and KPI-driven performance.
• Experience linking AP/AR with cash management, reconciliations and month-end.

Responsibilities

• Lead and develop AP and AR teams across multiple locations.
• Own end-to-end AR: invoicing, collections, cash allocation, ageing, credit control.
• Own end-to-end AP: invoice processing, approvals, supplier reconciliations, payments.
• Manage daily cash positions, bank reconciliations and short-term cash flow forecasting.
• Ensure sub-ledgers reconcile to the General Ledger and support month-end close.
• Establish SOPs, controls, SLAs and reporting for transactional finance.
• Drive process improvements and automation across AP/AR.
• Collaborate with Finance, Sales, Procurement, Operations and IT to resolve issues.
• Support finance transformation, ERP enhancements, UAT and new processes.
• Provide management with ageing, DSO, DPO and cash flow visibility.

Skills

Accounts Payable

Accounts Receivable

Finance operations

ERP systems

Excel

Education

Accounting/Finance degree

Tools

ERP software

Automation tools

Job description

ABOUT OUR CLIENT & THE ROLE

Our client is a growing global healthcare technology business operating across Australia, the US, UK and Asia. With continued international growth and an increasingly complex finance environment, they are looking for an experienced Accounts Operations Manager to take ownership of their transactional finance function.

Reporting to the Group Finance Manager, you will lead a team of six across Accounts Payable and Accounts Receivable. The role owns the full procure-to-pay and order-to-cash cycles, alongside cash management and supporting the broader finance team across reconciliations and month-end.

RESPONSIBILITIES

• Lead and develop the AP and AR teams across multiple locations, setting clear expectations, KPIs and processes.
• Own the end-to-end AR process including invoicing, collections, cash allocation, ageing, credit control and management of overdue accounts.
• Own the end-to-end AP process including invoice processing, approval workflows, supplier reconciliations, payments and supplier onboarding.
• Manage daily cash positions, bank reconciliations and short-term cash flow forecasting.
• Ensure AP and AR sub-ledgers reconcile accurately to the General Ledger and support month-end close.
• Establish and improve SOPs, controls, SLAs and reporting across transactional finance.
• Identify inefficiencies across AP and AR and drive practical process improvements and automation.
• Partner with Finance, Sales, Procurement, Operations and IT to resolve issues and improve workflows.
• Support finance transformation, ERP enhancements, UAT and implementation of new processes and systems.
• Provide management with visibility across ageing, DSO, DPO, cash flow and operational performance.

SKILLS & EXPERIENCE

• Strong hands-on understanding of both end-to-end Accounts Payable and Accounts Receivable processes.
• 7+ years' experience within finance operations, including at least 2–3 years managing both AP and AR functions.
• Demonstrated experience leading and developing transactional finance teams.
• Able to clearly demonstrate how you have improved an AP or AR function rather than simply overseeing day-to-day processing.
• Strong understanding of how AP and AR interact with cash management, reconciliations, month-end and the General Ledger.
• Experience establishing KPIs, controls, procedures and accountability within an accounts team.
• Experience within a multi-entity or multinational environment will be highly regarded.
• Exposure to ERP implementations, automation or finance transformation projects would be advantageous.
• Strong Excel and ERP systems capability.
• Degree qualification in Accounting, Finance, Business or a related discipline.