Shared Services Manager

Sharp & Carter Accounting Clerical; City of Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Sharp & Carter Accounting Clerical, based in Melbourne’s inner city, is seeking a senior finance leader to own the Accounts Payable and Accounts Receivable functions within a growing Australian business. You will drive process improvement, financial governance and transformation initiatives across the finance operation, balancing strategic leadership with hands‑on delivery.

Reporting to a senior finance leader, you will develop KPIs and dashboards, manage controls and audits, partner with key

Qualifications

• Demonstrated leadership within shared services or transactional finance environments.
• Strong understanding of AP/AR and financial controls.
• Proven track record delivering process improvement and transformation initiatives.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead and develop Accounts Payable and Accounts Receivable teams.
• Drive process standardisation and operational efficiencies across shared services.
• Support finance transformation projects and workflow enhancements.
• Develop KPIs, dashboards and performance metrics.
• Manage audit requirements, controls, compliance and reconciliations.
• Partner with stakeholders to resolve issues and improve service delivery.
• Support month-end processes and broader finance projects.
• Coach and mentor team members to build capability.

Skills

Leadership experience

Accounts Payable

Accounts Receivable

Process improvement

Stakeholder management

Financial controls

Change management

Communication skills

Mentoring

Finance transformation

Job description

The Company

Our client (located in Richmond), is a large and well-established Australian business recognised for its strong market presence, ongoing growth and commitment to operational excellence. With a collaborative culture and a focus on continuous improvement, the organisation is investing heavily in finance transformation and shared services capability.

The Opportunity Reporting to a senior finance leader, this newly available opportunity will see you take ownership of the Accounts Payable and Accounts Receivable functions while driving process improvement, financial governance and transformation initiatives across the broader finance operation. The role offers a balanced mix of strategic leadership, stakeholder engagement and hands-on operational management.

The Role

Reporting into senior finance leadership, your responsibilities will include:

• Leading and developing Accounts Payable and Accounts Receivable teams
• Driving process improvement, standardisation and operational efficiencies across shared services
• Supporting finance transformation projects, systems improvements and workflow enhancements
• Developing KPIs, reporting dashboards and performance metrics
• Managing audit requirements, controls, compliance activities and reconciliations
• Partnering with key stakeholders across finance and the broader business to resolve issues and improve service delivery
• Supporting month-end processes and broader finance projects
• Building capability within the team through coaching, mentoring and leadership

Skills & Experience

• Demonstrated leadership experience within shared services, finance operations or transactional finance environments
• Strong understanding of Accounts Payable, Accounts Receivable and financial controls
• Proven track record delivering process improvement, change management or transformation initiatives
• Strong stakeholder management and communication skills
• Hands-on leadership style with a continuous improvement mindset
• Experience operating within a complex, fast-paced environment

What's on Offer

This is an excellent opportunity for an experienced finance leader looking to make a genuine impact within a growing organisation. You'll enjoy a highly visible position with the opportunity to influence operational strategy, drive meaningful change and lead a capable and engaged team.