Servicenow Developer- Tspv

Everi Pty; Canberra; On-site; AUD 120,000 - 150,000; Full time

Job summary

Everi Pty in Canberra is seeking an experienced ServiceNow Developer to deliver end-to-end ITSM/ITOM solutions within Defence and government environments. This hands-on role covers development, MID Server deployment, system integrations and testing across secure networks.

The successful candidate will work with architects, PMs and stakeholders, have active TSPV clearance, and contribute to design, documentation and cutover activities on long-term engagements.

Qualifications

• Active TSPV security clearance.
• Hands-on ServiceNow implementation across multiple lifecycles.
• ITSM, ITOM expertise in security-conscious environments.
• Experience with REST, SOAP, LDAP integrations.
• Experience working with Australian Defence or Federal Government environments.

Responsibilities

• Deliver end-to-end ServiceNow solutions in Defence and government environments.
• Develop, configure MID Server and integrations; test and document work.
• Collaborate with architects, project managers and client stakeholders.
• Design and implement ITSM and ITOM workflows including Incident, Problem, Change, CMDB, Service Catalogue.
• Ensure solutions comply with Australian Government ISM/PSPF and client security requirements.

Skills

ServiceNow ITSM

ServiceNow ITOM

MID Server

Discovery

Service Mapping

REST integration

SOAP integration

JavaScript

Glide Script

Stakeholder engagement

Documentation skills

Defence/government domain

Job description

Job Description

We are seeking an experienced ServiceNow Developer to work with a global consulting firm to deliver end-to-end ServiceNow solutions within highly secure Defence and government environments.

Working across high-side and low-side networks, you will deliver secure ITSM and ITOM solutions within complex Defence and government environments in Canberra. This hands-on role will involve ServiceNow development, configuration, MID Server deployment, system integrations, testing and technical documentation across restricted and segmented networks. Candidates will require strong ServiceNow implementation experience, Defence or Federal Government exposure, and an active TSPV clearance. This is a hands-on project-delivery role where you will collaborate with architects, project managers and client stakeholders to deliver robust, fit-for-purpose solutions.

• Long term contract, Canberra, ACT Located


• Secure Defence Environment


• TSPV (Top Secret Positive Vetting) Required,


• Design and implement ServiceNow ITSM and ITOM solutions within secure environments


• Deliver Incident, Problem, Change, Request, CMDB and Service Catalogue workflows


• Configure Discovery, Service Mapping, Event Management and Orchestration capabilities


• Deploy and troubleshoot MID Servers across segmented and restricted networks


• Develop ServiceNow functionality using JavaScript, GlideScript, Business Rules, Script Includes, Client Scripts, UI Policies and Flow Designer


• Build integrations using REST, SOAP, LDAP, file-based interfaces and e-bonding


• Facilitate requirements workshops and solution walkthroughs with technical and business stakeholders


• Develop and execute unit, system integration and user acceptance testing


• Support data migration, cutover and go-live activities


• Produce solution designs, as-built documentation, runbooks and knowledge-transfer materials


• Ensure solutions comply with the Australian Government ISM, PSPF and client security requirements

About the Candidate

• An active TSPV security clearance


• At least two years of hands‑on ServiceNow, Microsoft Service Manager or BMC implementation experience across multiple project lifecycles


• Strong ServiceNow ITSM experience across Incident, Problem, Change, CMDB, Service Catalogue and Service Portal


• Strong ITOM experience, including Discovery, Service Mapping, Event Management and MID Server architecture


• ServiceNow development experience using JavaScript and platform scripting capabilities


• Experience configuring and troubleshooting MID Servers within segmented network environments


• Strong knowledge of integration patterns, including REST, SOAP, LDAP and file-based integrations


• Experience working within Australian Defence or Federal Government environments


• Strong stakeholder engagement and technical documentation skills