ServiceNow Developer - Baseline Required

DWS; Sydney; Hybrid; AUD 117,000 - 195,000; Full time

Job summary

DWS is seeking a ServiceNow Developer to deliver enhancements across a mature ServiceNow environment from Sydney. The role is hybrid with 2+ days onsite and a start in November 2026 for 6 months+.

Applicants should have strong ServiceNow development experience, including Employee Center, ITOM, CMDB, ITAM and ITSM, plus the ability to develop custom flows and configurations. Security clearances may be required.

Qualifications

• Strong ServiceNow development experience across multiple modules.
• Experience with Employee Center and ITOM.
• CMDB, ITAM and ITSM knowledge is required.
• Ability to design custom flows, rules and platform configurations.
• Excellent stakeholder engagement and collaboration in delivery teams.

Responsibilities

• Develop and enhance ServiceNow applications across a mature environment.
• Contribute to Employee Center, ITOM, CMDB, ITAM and ITSM workstreams.
• Create custom flows, rules and configurations to meet requirements.
• Collaborate with delivery teams and stakeholders to implement changes.
• Maintain and optimize integration with CMDB and asset management processes.

Skills

ServiceNow Dev

Employee Center

ITOM

Service Catalog

CMDB

ITAM

ITSM

Flows & Configs

Stakeholder engagement

Job description

ServiceNow Developer - Baseline Required

DWS is seeking ServiceNow Developers to join a major enterprise program delivering enhancements and ongoing development across a mature ServiceNow environment. This opportunity suits professionals with strong ServiceNow development experience who enjoy working across a broad range of platform capabilities in a collaborative delivery team.

Where: Sydney, NSW
Type: ACN or Max Term
Start: November 2026
Length: 6 months+
Style: Hybrid; 2+ days onsite
Salary: Up to $825/day (ACN) or up to $195K inc super (Max Term)

Applicants must be Australian Citizens with Baseline Clearance or higher (NV1 / NV2 / PV) due to security requirements

Role Requirements

• Strong ServiceNow development experience.
• Experience with ServiceNow Employee Center.
• Experience with IT Operations Management (ITOM).
• Experience with Service Catalogue development and configuration.
• Experience working with CMDB.
• Experience with IT Asset Management (ITAM).
• Experience with IT Service Management (ITSM).
• Experience developing custom flows, rules and platform configurations.
• Strong stakeholder engagement and team collaboration skills.

About Us

Since 1991, DWS has been helping organisations across Australia reimagine what's possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our 300+ locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation.

Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value. At DWS, we don't just meet expectations - we redefine them.

Applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights – DWS are unable to sponsor or support visas.

DWS encourages applications from Aboriginal and Torres Strait Islander peoples.

www.dws.com.au