ServiceNow CMDB Developer

Renaissance InfoSystems; Sydney; On-site; AUD 110,000 - 170,000; Full time

Job summary

Renaissance Info Systems in Sydney is seeking a skilled ServiceNow CMDB Developer with 7–10 years of software development experience. You will design and implement CMDB-focused ITSM solutions, translating business requirements into robust technical solutions.

You will collaborate with cross-functional teams, maintain and enhance ServiceNow applications, perform testing, and provide support. Knowledge of Glide, REST APIs, ITIL, and CMDB concepts is essential.

Qualifications

• Experience with ServiceNow ITSM and CMDB.
• Proficient in JavaScript, HTML and CSS.
• Experience with Glide, REST APIs and integrations.
• Solid understanding of ITIL processes.
• Ability to work independently and in a team.

Responsibilities

• Design, develop, and implement ServiceNow ITSM solutions focusing on CMDB.
• Collaborate with cross functional teams to gather requirements.
• Maintain and enhance ServiceNow applications for performance and UX.
• Conduct system testing and validation of solutions.
• Provide technical support and troubleshooting for ServiceNow.
• Document specifications and procedures for future reference.
• Stay updated with ServiceNow features and best practices.

Skills

ServiceNow ITSM

CMDB

JavaScript

HTML/CSS

REST APIs

Integration

ITIL

Independent work

Team collaboration

Education

Bachelor's degree in Computer Science or IT

Job description

About Us: Renaissance Info Systems is a technology and digital recruitment agency, connecting contract and permanent professionals with clients across Asia-Pacific. We aim to differentiate ourselves through our level of responsiveness, and our understanding that comes from being an IT recruitment agency from the IT Industry. Our recruiters balance sophisticated and simple inter-personal techniques to assure a strong candidate network. Know More: http://www.reninfo.com.au

Job Title: ServiceNow CMDB Developer

Years of Experience: 7 10 Years

Job Summary

We are seeking a highly skilled Developer Platform/Product with a strong background in ServiceNow ITSM, particularly in ServiceNow CMDB. The ideal candidate will have 7 10 years of experience in software development and a proven track record of delivering high quality solutions in a fast paced environment. This role requires a deep understanding of IT service management processes and the ability to translate business requirements into technical solutions.

Responsibilities

• Design, develop, and implement ServiceNow ITSM solutions, focusing on CMDB functionalities.
• Collaborate with cross functional teams to gather and analyze requirements, ensuring alignment with business objectives.
• Maintain and enhance existing ServiceNow applications, ensuring optimal performance and user experience.
• Conduct system testing and validation to ensure the quality and reliability of solutions.
• Provide technical support and troubleshooting for ServiceNow applications.
• Document technical specifications, processes, and procedures for future reference.
• Stay updated with the latest ServiceNow features and best practices to continuously improve the platform.

Mandatory Skills

• Strong expertise in ServiceNow ITSM, with a focus on CMDB.
• Proficient in JavaScript, HTML, CSS, and other web technologies.
• Experience with ServiceNow development tools, including Glide, REST APIs, and integration capabilities.
• Solid understanding of ITIL processes and best practices.
• Ability to work independently and as part of a team in a dynamic environment.

Preferred Skills

• Experience with ServiceNow Discovery and Service Mapping.
• Knowledge of Agile methodologies and project management practices.
• Familiarity with other ITSM tools and platforms.
• Certifications in ServiceNow (e.g., Certified Application Developer) are a plus.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 7 10 years of experience in software development, with a focus on ServiceNow.
• Proven track record of successful project delivery in a similar role.
• Excellent problem solving skills and attention to detail.
• Strong communication and interpersonal skills.