Sr Software Developer (ServiceNow ITSM)

CareCone Group; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

CareCone Group is seeking a highly skilled Developer Platform/Product professional with extensive ServiceNow ITSM and CMDB experience. The candidate should have 7–10 years of software development experience and a proven track record delivering high-quality solutions in fast-paced environments.

A deep understanding of IT service management and translating business needs into technical designs is essential. The role requires strong web technologies (JavaScript, HTML, CSS) and hands-on experience

Qualifications

• 7–10 years of software development experience.
• Strong background in ServiceNow ITSM and CMDB.
• Solid understanding of ITIL processes and best practices.

Responsibilities

• Design, develop, and implement ServiceNow ITSM solutions with CMDB focus.
• Collaborate with cross-functional teams to gather and analyze requirements.
• Maintain and enhance existing ServiceNow applications for performance and UX.

Skills

ServiceNow ITSM

CMDB

JavaScript

HTML/CSS

Glide

REST APIs

ITIL

Team player

Tools

Glide

REST APIs

Job description

Hiring for Developer Platform/Product (#ServiceNow #ITSM)

Location- SYDNEY

Position- Permanent

Hiring for Developer Platform/Product (#ServiceNow #ITSM)

Location- SYDNEY

Position- Permanent

Years of Experience: Min 7-10 Years

Job Summary

We are seeking a highly skilled Developer Platform/Product with a strong background in ServiceNow ITSM, particularly in ServiceNow CMDB. The ideal candidate will have 7 10 years of experience in software development and a proven track record of delivering high quality solutions in a fast paced environment. This role requires a deep understanding of IT service management processes and the ability to translate business requirements into technical solutions.

Responsibilities

Design, develop, and implement ServiceNow ITSM solutions, focusing on CMDB functionalities.

Collaborate with cross functional teams to gather and analyze requirements, ensuring alignment with business objectives.

Maintain and enhance existing ServiceNow applications, ensuring optimal performance and user experience.

Conduct system testing and validation to ensure the quality and reliability of solutions.

Provide technical support and troubleshooting for ServiceNow applications.

Document technical specifications, processes, and procedures for future reference.

Stay updated with the latest ServiceNow features and best practices to continuously improve the platform.

Mandatory Skills

Strong expertise in ServiceNow ITSM, with a focus on CMDB.

Proficient in JavaScript, HTML, CSS, and other web technologies.

Experience with ServiceNow development tools, including Glide, REST APIs, and integration capabilities.

Solid understanding of ITIL processes and best practices.

Ability to work independently and as part of a team in a dynamic environment.

Note- Must have valid Australian work Authorization.

Regards

Purnima