Service & Workshop Support Specialist — Great Perks

Makita (Australia) Pty Ltd; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts on Makita products

Corporate Health Insurance

Makita Healthy Lifestyle Program

Birthday leave

Paid parental leave and EAP

Anniversary recognition and referral 0

Job summary

Makita (Australia) Pty Ltd is seeking a Service Assistant to join the NSW Service Centre. You will handle a mix of customer service, admin tasks and hands-on workshop support in a busy environment.

Experience in a similar role and strong communication skills are valued. Enjoy a supportive, down-to-earth team with a well-known brand and real opportunities for growth within a global company.

Qualifications

• Experience in a similar role (customer service, administration, workshop support & trade background).
• Excellent people skills and a genuine willingness to help.
• Strong attention to detail and time management.
• Clear, professional communication skills.

Responsibilities

• Book tools into our system for repair and arrange dispatch.
• Call customers with quotes or when repairs are ready.
• Assist the workshop team with tool reworks, cleaning, and preparing parts.
• Keep the service area running smoothly with a mix of admin and hands-on tasks.

Skills

Customer service

Administration

Workshop support

Trade background

Time management

Clear communication

Job description

Makita (Australia) Pty Ltd is seeking a Service Assistant to join the NSW Service Centre. You will handle a mix of customer service, admin tasks and hands-on workshop support in a busy environment.

Experience in a similar role and strong communication skills are valued. Enjoy a supportive, down-to-earth team with a well-known brand and real opportunities for growth within a global company.