Training & Product Specialist NSW

Makita Australia; Tuross Head; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Staff discounts on Makita products (ex

Corporate Health Insurance

Makita Healthy Lifestyle Program

Birthday leave

Paid parental leave and EAP access

Anniversary recognition and reference

Job summary

Makita Australia is seeking a Training & Product Specialist to deliver in-store product training across metro Sydney, regional NSW and ACT. You will conduct hands-on demonstrations, run training sessions for major customers and provide on-site technical support to customers, dealers and end users.

You will travel regularly across NSW/ACT and interstate, building strong relationships within the customer base and contributing to national training events. A company vehicle and tools are provided.

Qualifications

• Experience delivering technical product training in a field-based environment.
• Ability to conduct hands-on demonstrations and end-user trials.
• Strong communication and presentation skills with customer-facing focus.

Responsibilities

• Deliver in-store product training across metro Sydney, regional NSW and ACT.
• Conduct hands-on demonstrations and end-user trials to boost knowledge and sales opportunities.
• Support trade nights, sale days and customer events across NSW/ACT.
• Run training sessions for major customers.
• Provide technical advice and solutions on-site to customers, dealers and end users.
• Assist with national training events and maintain Makita’s E-Learning platform.

Skills

Product training

Technical support

Product demonstrations

Customer relationship management

Presentations

Travel flexibility

Tools

Microsoft Office

PowerPoint

Excel

Outlook

Job description

Job Type: Permanent - Full Time
Location: Pemulwuy NSW (Head Office)
Job Category: Other,Sales
Build your future with Makita Australia!
Location: Pemulwuy Sydney, NSW
Full-time | Permanent Role | Great Company Perks

Makita Australia is looking for a Training & Product Specialist to support our NSW and ACT regions. This hands‑on role focuses on delivering product training, technical support, and end‑user demonstrations while building strong customer relationships.

About Makita (Australia)
Makita Corporation was founded in 1915 as an electric motor sales and repair company who in 1958 became the first company in Japan to manufacture electric planers. Now, over 100 years on we have a reputation as the world leading manufacturer of power tool products for the Building & Construction, Power Garden and Commercial Cleaning industries.

Job Description

What You’ll Do:

• Deliver in-store product training across metro Sydney, regional NSW, and ACT
• Conduct hands‑on demonstrations and end‑user tool trials to increase product knowledge and sales opportunities
• Support trade nights, sale days, and customer events across the state
• Run training sessions for major customers.
• Provide technical advice and solutions to customers, dealers, and end users on‑site
• Assist with national training events, sales conferences, and maintaining Makita’s E‑Learning platform

Why You’ll Love This Role

• Work with one of the world’s leading power tool brands
• Hands‑on role with variety every day
• Travel across NSW, ACT, and occasionally interstate
• Build strong relationships with customers and industry professionals
• Be part of a supportive national training team
• Company vehicle, tools, and equipment provided

What We’re Looking For

• Strong knowledge of power tools, accessories, and outdoor power equipment
• Excellent communication and presentation skills
• Ability to build strong relationships with customers and end users
• Confident working independently and managing a travel‑based schedule
• Intermediate Microsoft Office skills (Outlook, Word, Excel, PowerPoint)
• Willingness to travel regularly across NSW/ACT and interstate when required
• A strong focus on safety and professional presentation

Culture

At Makita, we value our culture and the way we work together to deliver results. Our success is due to the quality of our products, the high calibre of our people and the commitment to providing exceptional customer service.

What’s in it for you?

• Staff discounts on Makita products (yes, even the ones you’ve had your eye on!)
• Corporate Health Insurance
• Makita Healthy Lifestyle Program
• Birthday leave (take the day off it’s your special day!)
• Paid parental leave and access to employee assistance program (EAP)
• Anniversary recognition and reference bonuses

Recruitment Process and Privacy Policy

Successful candidates will be required to complete pre‑employment checks such as reference checks, NPC, driving history and a pre‑employment medical which includes a drug/alcohol test in line with Makita's policies and procedures.
All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our privacy policy, a copy of which can be found at www.makita.com.au/Company/privacy-policy.