Service Technician (Automation, FMCG) (NSW)

Fibre King Pty Ltd; New South Wales; On-site; AUD 70,000 - 120,000; Full time

Job summary

Fibre King Pty Ltd in New South Wales is seeking a Service Engineer to be the frontline on-site support for packaging machinery, ensuring safe, reliable operation across installation, commissioning, maintenance and breakdown response.

Ideal candidates hold Cert III Eng – Mechanical Trade or Electrical Fitter Mechanic, with PLC I/O experience, strong automation and fault-finding, and willingness to travel nationally and internationally.

Qualifications

• Trade qualification required: Cert III Engineering – Mechanical Trade or Electrical Fitter Mechanic.
• PLC I/O experience essential.
• Ability to commission and test high-speed packaging equipment.
• Strong automation and mechanical fault-finding skills.

Responsibilities

• Lead safe installation support, commissioning, and reporting.
• Provide remedial and routine maintenance, audits, and training.
• Diagnose and resolve breakdowns quickly.
• Support spare parts preparation and technical documentation.
• Maintain service reports and records.
• Identify opportunities to improve systems and processes.
• Travel interstate and internationally as required.

Skills

Mechanical trade

Electrical fitter

PLC I/O

Automation fault-finding

Communication skills

Education

Cert III Engineering – Mechanical Trade

Electrical Fitter Mechanic

Tools

PLC programming

Job description

Vehicle Provided

Join a leader in packaging automation and take your career to the next level!

Fibre King is Australia’s leading provider of end-of-line packaging machinery with a proud 100 year history delivering innovative solutions to the food, beverage, FMCG, pharmaceutical, and fresh produce industries.We design, manufacture, install, and maintain world-class equipment used by some of the nation’s favourite brands — and now, we’re looking for a Service Engineer to join our growing team in New South Wales.

About the Role

As a Service Engineer, you’ll be the front line of customer support, ensuring our equipment runs safely, smoothly, and efficiently throughout its serviceable life. You’ll work hands-on across installation, commissioning, routine maintenance, and breakdown support — while also building strong relationships with customers within your territory.

This role will suit aMechanical Fitter with Restricted Electrical Licenseor anElectrician with strong automation and mechanical experiencewho thrives in a dynamic, problem-solving environment.

What You’ll Do

• Lead safe installation support, commissioning, and reporting.
• Provide remedial and routine maintenance, equipment audits, and customer training.
• Diagnose and resolve breakdowns quickly and effectively.
• Support spare parts preparation, drawings, and technical documentation.
• Maintain accurate service reports and records.
• Contribute to continuous improvement, identifying opportunities to enhance systems and processes.
• Travel interstate and internationally as required to support our global customer base.

What You’ll Bring

• Trade qualification:Cert III Engineering – Mechanical TradeORElectrical Fitter Mechanic.
• Strong automation and mechanical fault-finding skills (PLC I/O experience essential).
• Ability to commission, test, and support high-speed packaging equipment.
• A proactive, customer-focused mindset with excellent communication skills.
• Flexibility to travel (local, interstate, and international).
• Be part of a proudly Australian-owned company with global reach.
• Work with cutting-edge automation and industry-leading technology.
• Join a supportive team culture where your skills and input are valued.
• Opportunities for career growth, training, and travel.
• Play a key role in keeping Australia’s favourite food and beverage brands moving.

At Fibre King, we’re not just building machinery — we’re building careers. If you’re passionate about engineering, automation, and making a real impact, we’d love to hear from you.