Service Team Assistant

Audi Ag; Sydney; Sur place; AUD 52 000 - 65 000; Plein temps

Résumé du poste

Audi Centre Sydney is seeking a Service Team Assistant to join our high performing team at the largest Audi dealership in the southern hemisphere. Based in Zetland, this permanent full-time role supports the Service Department with a variety of administrative tasks in a fast-paced environment.

You will greet customers, handle service calls, book servicing, and assist with repair order costings, working closely with the concierge team.

Qualifications

• Strong and confident communication skills.
• Customer service orientated.
• Organized and attention to detail.
• Willingness to learn and a desire to gain technical experience.
• Applicants with experience in a similar role will be highly regarded.

Responsabilités

• Meet and greet customers during vehicle drop off and collection.
• Manage all incoming service phone calls.
• Book vehicles in for servicing.
• Assist the service team to create and cost repair orders as required.
• Work closely with the concierge team.

Connaissances

Communication

Customer service

Attention to detail

Willingness to learn

Technical experience

Description du poste

Audi Centre Sydney is currently seeking a candidate to join our high performing team at the largest Audi dealership in the southern hemisphere. Our team have an unwavering commitment to excellence across all areas of the dealership, we are therefore looking for an individual to contribute to our talented team.

We currently have a vacancy in our Service Department for a candidate who can undertake a variety of administrative tasks, work in a fast-paced environment, has the ability to adapt to change and can think of their feet. This is a permanent full-time opportunity based in Zetland.

As a Service Team Assistant, you will form an integral part of the Service Department and your key responsibilities will consist of the following:

Meet and greet customers during vehicle drop off and collection

Manage all incoming service phone calls

Book vehicles in for servicing

Assist the service team to create and cost repair orders as required

Work closely with the concierge team

Hours:

7:30am-5:30pm Monday - Friday

8am-12pm on a rostered Saturday, paid at overtime

To be successful you will possess the following skills:

Strong and confident communication skills

Customer service orientated

Organized and attention to detail

Willingness to learn and a desire to gain technical experience

Applicants who hold experience in a similar role will be highly regarded and all applications will be treated with the strictest confidence.

You must have the right to work in Australia to apply for this position.

Only shortlisted candidates will be contacted.