Service Support Coordinator

EQUANS ANZ; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Work Options

Company Paid Life Insurance

Medibank Private Discounts

Home Loan Discounts

JB HiFi Discounts

Paid Parental Leave

Purchased Leave

Salary Packaging

Novated Leasing

Employee Assistance Program

Study Leave

Volunteer Leave

Friendly, Inclusive & Supportive Team

Job summary

Equans Australia & New Zealand is seeking an experienced Administrator/Service Support Coordinator to support the Fire & Mech division in South Australia. Based in Thebarton, you will coordinate stakeholders, manage admin tasks, and ensure timely delivery of services with a focus on attention to detail and proactive problem-solving.

The role requires 3+ years in admin or coordination, exposure to fire/HVAC/electrical environments is desirable, and strong financial/commercial awareness will help

Qualifications

• 3+ years' experience in an Admin or Service Support Coordinator role.
• Experience in Fire, HVAC, electrical, construction, infrastructure or related environment (desirable).
• Strong understanding of administration, commercial processes and compliance requirements.
• High-level communication and stakeholder management skills.
• Strong commercial awareness and financial acumen.

Responsibilities

• Data entry.
• Primary point of contact for clients, suppliers, subcontractors and internal stakeholders.
• Process bank guarantees, retentions and invoicing requirements.
• Coordinate labour, materials, technician schedules and resources.
• All Admin and support duties for the Fire & Mech division.

Skills

Data entry

Stakeholder management

Administrative coordination

Attention to detail

Job description

Service Support Coordinator Fire & HVAC - Thebarton, SA

MUST BE AN AUSTRALIAN CITIZEN

Company Paid Life Insurance | Medibank Private Discounts | CommBank Home Loan and Retail Discounts

Join a Values-Driven Organisation Where People Matter

Respect | Commitment | Pioneering | Sharing | Service Focused

Are you an experienced Administrator who thrives in a fast-paced environment where every day brings new challenges? Do you enjoy driving outcomes, coordinating multiple stakeholders, and your work is a priority?

At Equans, we're seeking a highly organised, confident, and proactive Administrator/ Service Support Coordinator to support the successful delivery of our Fire & Mech division across South Australia. If you're someone who takes ownership, follows through on commitments, this could be the opportunity you've been waiting for.

Why Join Equans

At Equans, you'll become part of a collaborative, supportive, and high-performing team that genuinely values its people. We offer the stability of a global organisation combined with the culture of a business that prioritises teamwork, professional growth, and employee wellbeing.

What's in It for You

• Flexible Work Options
• Company Paid Life Insurance
• Medibank Private Health Insurance Discounts
• CommBank Home Loan and Retail Discounts
• JB Hifi Discounts
• Paid Parental Leave
• Additional Purchased Leave Options
• Salary Packaging & Novated Leasing
• Superannuation Salary Sacrificing
• Employee Assistance Program (EAP)
• Study Leave
• Volunteer Leave
• Friendly, Inclusive & Supportive Team Culture

About The Role

Based in our Thebarton office, you'll work closely with Managers and operational teams to coordinate the successful support of our Fire & Mech division.

This is a pivotal role for someone who is highly organised, solutions-focused, and capable of managing competing priorities while maintaining exceptional attention to detail.

Key Responsibilities

• Data Entry
• Act as a primary point of contact for clients, suppliers, subcontractors, and internal stakeholders
• Process bank guarantees, retentions, and invoicing requirements
• Coordinate labour, materials, technician schedules, and resources
• All Admin and support duties

What Success Looks Like

You’ll be someone who:

• Can hold stakeholders accountable while maintaining positive working relationships
• Remains calm, focused, and solutions-oriented under pressure
• Possesses exceptional organisational skills and attention to detail
• Takes ownership and consistently delivers results

About You

• Minimum 3+ years' experience in an Admin OR Service Support Co-ordinator role or similar role
• Experience within the Fire, HVAC, electrical, construction, infrastructure or related environment (desireable but no essential)
• Strong understanding of administration, commercial processes, and compliance requirements
• High-level communication and stakeholder management skills
• Strong commercial awareness and financial acumen
• Advanced organisational and problem-solving abilities
• A resilient, proactive, and can-do attitude

About Equans

Equans Australia & New Zealand delivers integrated technical solutions, facilities management services, and project delivery expertise across a diverse range of industries. We create value for our clients through innovation, operational excellence, and a commitment to achieving outstanding outcomes.

As part of a global organisation, we combine international capability with local expertise to deliver sustainable solutions for our customers and communities.

Learn more at www.equans.com.au

Applicants must have full and unrestricted working rights within Australia.

Equans is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone is treated with respect, fairness, and dignity.