Service Operations Supervisor - Customer Success Leader

vhr Professional Services; Australia; On-site; AUD 65,000 - 75,000; Full time

Job summary

VHR PROFESSIONAL SERVICES PRIVATE LIMITED in Australia seeks a Customer Service Supervisor – Service Dept to lead service teams, manage inquiries, and drive customer satisfaction across service operations. You will strengthen customer engagement and ensure efficient handling of requests to elevate service quality.

UG: Graduation not required; relevant experience is advantageous for the role within a dynamic service environment.

Qualifications

• Leads service teams and manages queries.
• Delivers high levels of customer satisfaction.
• Optimizes service processes to improve efficiency.

Responsibilities

• Leads service teams and manages queries.
• Ensures customer satisfaction and strengthens engagement across service operations.
• Drives efficiency in service processes across the department.

Skills

Team leadership

Customer service

Query resolution

Education

Graduation not required

Job description

VHR PROFESSIONAL SERVICES PRIVATE LIMITED in Australia seeks a Customer Service Supervisor – Service Dept to lead service teams, manage inquiries, and drive customer satisfaction across service operations. You will strengthen customer engagement and ensure efficient handling of requests to elevate service quality.

UG: Graduation not required; relevant experience is advantageous for the role within a dynamic service environment.