Customer Service Leader | HubSpot Pro, Australia Operations

Amalgam Recruitment; Western Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

On-site parking

Job summary

Amalgam Recruitment is looking for a motivated Customer Service Leader to join their Operations team based in Welshpool, Australia. This hands-on role offers a variety of tasks and is ideal for someone with a good work ethic who thrives in a fast-paced environment.

The successful candidate will manage customer relations and provide support to sales, while also leading a small team during peak periods. A positive attitude and 3-5 years of management experience are essential.

Qualifications

• Full working rights in Australia.
• 3-5 years of customer service management experience.
• Experience in the equipment and machinery industry is preferred.

Responsibilities

• Support customer service and sales teams on pricing and reporting.
• Manage peak periods of inbound calls for customer service.
• Provide monthly reports on sales trends to the CEO.

Skills

Attention to detail

Team-oriented mentality

Intermediate HubSpot experience

Adaptability

Decision-making capabilities

Job description

Amalgam Recruitment is looking for a motivated Customer Service Leader to join their Operations team based in Welshpool, Australia. This hands-on role offers a variety of tasks and is ideal for someone with a good work ethic who thrives in a fast-paced environment.

The successful candidate will manage customer relations and provide support to sales, while also leading a small team during peak periods. A positive attitude and 3-5 years of management experience are essential.