Telecom Service Delivery Lead

vhr Professional Services; Australia; Sur place; AUD 90 000 - 130 000; Plein temps

Résumé du poste

VHR PROFESSIONAL SERVICES PRIVATE LIMITED in Australia seeks a Telecommunications Manager to oversee telecom service delivery, manage customer operations, ensure SLA compliance, resolve escalations, and coordinate teams to support client networks. The role emphasizes reliability, efficiency, and high customer satisfaction through robust telecom solutions.

The candidate will drive improvements in service quality and operational performance while collaborating with multiple stakeholders across the

Qualifications

• Must have experience in telecom service delivery management.
• Knowledge of SLAs and customer operations.

Responsabilités

• Manage telecom service delivery and oversee customer operations.
• Ensure SLA compliance and resolve escalations.
• Coordinate cross-functional teams to deliver reliable telecom services.
• Drive efficiency and improve client satisfaction through robust telecom solutions.

Connaissances

Telecom management

Formation

Graduation Not Required

Description du poste

VHR PROFESSIONAL SERVICES PRIVATE LIMITED in Australia seeks a Telecommunications Manager to oversee telecom service delivery, manage customer operations, ensure SLA compliance, resolve escalations, and coordinate teams to support client networks. The role emphasizes reliability, efficiency, and high customer satisfaction through robust telecom solutions.

The candidate will drive improvements in service quality and operational performance while collaborating with multiple stakeholders across the