Service Operations Dispatcher & Logistics Lead

Henry Project Group; Toowoomba Regional; In loco; AUD 48.000 - 69.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus

Superannuation

Descrizione del lavoro

Henry’s Plumbing, Electrical & Air Conditioning is seeking a Service Operations Coordinator in Toowoomba to coordinate technicians, manage daily schedules, and ensure efficient service delivery.

You will balance urgent jobs, communicate with customers, and remove roadblocks so the team can complete jobs on time. This role suits someone with operations coordination experience and a proactive, customer-focused mindset.

Competenze

• Experience in coordination, scheduling, dispatch or operations.
• Background may include service coordination or scheduling.
• Plumbing, electrical, HVAC or trade services.
• Property management or real estate operations.
• Construction coordination or project administration.
• Transport, logistics or fleet operations.

Mansioni

• Scheduling and dispatching technicians to make the best use of each day.
• Managing daily changes, urgent jobs and competing priorities.
• Keeping technicians informed, supported and productive.
• Communicating with customers and managing expectations.
• Coordinating job requirements, access and preparation.
• Identifying issues early and finding practical solutions.
• Helping improve systems and processes as the business grows.

Conoscenze

Scheduling

Dispatching

Operations coordination

Customer communication

Problem solving

Ownership

Descrizione del lavoro

Henry’s Plumbing, Electrical & Air Conditioning is seeking a Service Operations Coordinator in Toowoomba to coordinate technicians, manage daily schedules, and ensure efficient service delivery.

You will balance urgent jobs, communicate with customers, and remove roadblocks so the team can complete jobs on time. This role suits someone with operations coordination experience and a proactive, customer-focused mindset.