Service Manager: Lead a High-Impact Workshop Team

Agricultural Equipment Holdings (AEH); Forbes; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

Career progression

Team support

Counselling program

Uniform allowance

Job summary

Forbes Machinery Centre, part of the AEH Group, is seeking a Service Manager to lead our busy workshop and manage a growing service team. You will strengthen customer relationships, coordinate service work, and drive safe, high-quality outcomes across the department.

Join a supportive network within AEH Group across Australia, with opportunities for skill development, a company vehicle, and career progression in a growing branch network.

Qualifications

• Possession of a heavy vehicle or agricultural trade qualification is advantageous.
• Current forklift license or willingness to obtain one.
• Strong work ethic with commitment to a safe, clean workshop environment.
• Ability to effectively manage and motivate Technicians and Apprentices.
• Experience in team management is advantageous.

Responsibilities

• Lead the service department by directing a team committed to excellent customer service and high-quality work.
• Mentor, motivate and inspire team members to reach their full potential.
• Streamline work processes to ensure efficiency while meeting industry standards.
• Maintain accurate records of all service work performed.
• Supervise tasks, track progress, and conduct final quality checks.

Skills

Team leadership

Customer service

Mentoring

Team management

Workshop coordination

Communication

Education

Heavy vehicle or agricultural trade qualification

Tools

Forklift licence

Job description

Forbes Machinery Centre, part of the AEH Group, is seeking a Service Manager to lead our busy workshop and manage a growing service team. You will strengthen customer relationships, coordinate service work, and drive safe, high-quality outcomes across the department.

Join a supportive network within AEH Group across Australia, with opportunities for skill development, a company vehicle, and career progression in a growing branch network.